West End Collective — Local services in Augusta

I really liked a mahogany cabinet. Realized the exterior was sun damaged/faded and there were quite a few scuffs. It was marked 25% off because of this. HOWEVER, to open the cabinet you need a key. They they did not have. So they open it with a screw driver or pointy metal object. Looking in the key hole, it was def damaged inside from this kind of thing . I actually wanted the the piece but when I wanted to investigate they refused to let me stick a soft plastic piece in to investigate what needed to be done to open it, the employee working was very rude and said the person that jammed the metal object in to open it was his mom, so I guess it’s okay that she damages it. The price was ridiculously too high, especially considering the key also served as a knob and after calling several locksmiths, this is not something that they can help with. I am very disappointed by my experience, felt I offered more than the item was worth, and would recommend not to go to this overpriced unfriendly antique shop. Response from shop denies that they are rude to customers. I have no way of responding to...

I had a really disappointing experience at this store. My young daughter was looking at a bracelet — not breaking anything, not causing any harm — and the shop owner came over and took it directly from her hand. Just a foot from where the bracelet was displayed. It was completely unnecessary and made us both uncomfortable. There are ways to handle things with kindness and respect, especially when children are involved. We won’t be returning, and I hope the store reconsiders how it treats families and...

This place is beautiful! It half felt like a gallery instead of a store! There’s so many gorgeous pieces inside, you’ll wish you could bring them all home!

The employee that helped me, Renee, was so sweet and such a big help. A piece I fancied didn’t have a price, so we exchanged numbers so she could text me when she found out from the seller! That was so thoughtful and much appreciated.

If you love shopping, antiques, or just beautiful things, you’ll want to stop on...