They do not call back after many, many times leaving messages over the past year and they do not reply to your messages you leave for them by messenger for Facebook either and yet you see they saw and read your message. Really needed questions answered and help. Springfield keeps saying contact Aurora, no luck what so ever. Made changes yet again how things are done and who handles what as I was told on phone few months back. Wish we had more options than this place. Use to like this place, but not any more. Guess only certain seniors are better than others to help...
   Read moreRecent managerial again changes concern me for :why: The client service remains good. Sr meals need closer assessment, perhaps this leadership change will enhance quality of what is provided for seniors needing better - for...
   Read moreThey have great things for the people that live there and the seniors that don't! They have medical and non-medical people such as ppl that give pedis for the residents and others! The place it clean and the staff is more...
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