Arden Courts (Austin) — Local services in Austin

My mother has been at Arden Court for 3 1/2 months. She had been to two other memory care centers where they were unable to care for her properly sending her to the hospital for further evaluations after only 2 weeks then saying she couldn't go back. I was so worried and scared for her as the Covid-19 virus had arrived and i was not able to be with her during the hospital stays and transitions to the memory care centers. The only communication I received was to tell me things my mother was doing that did not fit their protocol. It was harsh and so sad. She is 93 years old with short term memory loss and dementia. I was always pleased with the communication from the hospitals during this time of Covid-19 they too are heroes. Arden Court reviewed her case and accepted her once she had been tested for the virus and was negative. All that I was told was that the Arden Courts staff would be able to care for my mom and I didn't need to worry. I had not slept for so long just waiting for another dreaded phone call. Well the encouragement was correct. Arden Court was and is able to care for my 93 year old mother. In fact they are really enjoying her stories and humor. It did take a while but they knew how to communicate with her and how to redirect and help her get engaged in activities. I honor both my mom and her care givers. My mom for being able to get through each day without her short term memory and with dementia..it just has to be scary and confusing to not remember anyone or what has happened during any moment of time. The caregivers for their dedication, education, great hearts, and love for their work and those they care for. I consider them all angels. I still have not seen my mom for more than 4 months and she doesn't seem to understand the face time. An occasional phone call is great when timing is right. Last week they emailed a moment where she was enjoying music and even dancing with her caregiver in the beautiful court yard. It was a wonderful surprise. I appreciate that they care for my mom to meet her needs and at the same time letting her feel loved and cared for and that she can still make choices. Every day I am thankful for everyone caring for my mom at Arden Court. It is a true team. I can't wait until I actually get to meet each of them and to be with my mom. My mom and her team are all my heroes. They...

Update: My dad passed away a couple of months ago and it left an empty place in my heart. However, if it had not been for the staff at Arden Courts, I really don’t think I would have been emotionally in a good place, then or now. I have never seen such kindness, caring, love and compassion like I did while my father was there (and for my family), and when he passed away. They stayed with him, they cried with me and they held all of our hands and hearts through a very difficult time for us. I am not kidding when I say the entire staff are my extended family. They helped me immensely through his last days and even now too. I literally love all of them. Also, the smiles and the laughter and the joy they bring every single day to work, is in itself a gift. Not once did I see anyone ever be unkind or not smiling each and every day. Bless you Arden Courts! I will be Forever grateful.

First of all, I needed to place my dad in a Memory Care home after his advance diagnosis, which is never easy for anyone. After interviewing multiple places and locations, I decided on Arden Courts. I cannot say enough good things about Brian (the Director) and his Entire staff. They went above and beyond anything I was expecting. I was already very emotional and only wanted to do the very best for my dad. Brian introduced me to several nurses (Odessa) who has been there for over 20 years and knows all of her patients and families inside and out. Ryan, who is another nurse that handles all the medications if you have any. I also met the activities director and even the Chef! Who makes everything from scratch. Let me repeat, all of these members have worked there for many, many years because they actually care about the people that they help take care of every day and the families. The Home “feels” like home. It is easy to maneuver around, clean, safe and there is a great walking trail outside and plenty of other outside space too )which many places did not have). I can’t even list how cool the activities calendar is. Brian and his staff also made getting all of the paperwork together really easy, which is saying a lot.

Update 2). My dad has adjusted so well and I cannot begin to express how comforting and happy that makes me. If you need a place to check out, I hope you will consider Arden Courts, it has been a godsend for all of...

Thank you all for being dedicated to caring for residents with memory care needs like my dad. This level of kindness and graciousness with staff towards residents and their families and staff amongst each other is refreshing and rare. We are very grateful to have found Arden Courts (just five minutes from our house) and my dad’s quality of life, as well as mine/my husband’s, has dramatically improved over these past months since dad moved there in March.

I feel that the staff at Arden Courts Austin TRULY cares about its residents and their families! The caring people who work there serve selflessly as though it is their calling, not simply a job. They continue to amaze me going the extra mile, creatively engaging with my dad and all the residents. They really know him and treat him with dignity and respect -- he’s not a number; he’s family. Every single time I walk through the doors, the staff is friendly, welcoming, communicative with me, displaying a positive attitude and never making me feel like I’m in the way or imposing when I ask a question.

My dad loves living at Arden Courts; his room is sunny with windows on two sides. It is always neat and clean when I visit (varied days and times of the week). I'm grateful I don't smell unpleasant odors when I visit and usually, it is the smell of homemade lunch or dinner that wafts pleasantly through the halls. Dad eats well (and I did too at the new family welcome lunch) and he is typically clean-shaven, groomed, and in clean clothes. You can tell he really likes living at Arden Courts and often is eager to give me a tour as though it is my first visit there. He and I both love that there are outdoor walking paths where he can safely walk and get outdoors. That was a huge selling point for me so he wouldn’t feel trapped or feel locked in with memory care but still be safe and well-looked-after.

Since Arden Courts focuses on memory care and many members of staff have happily been there for over a decade, you really feel the high level of expertise, experience, and wisdom. You can also feel the dedication, passion, and love for providing...