Dollar General — Local services in Austin

I came into your store in Austin and I am extremely unhappy with your store clerk and the way I was treated I had a five dollar coupon that was not honored and the lady was unsure of why it could of been everything was taken off or it could be I didn’t reach the 25 dollar limit even though the total was 26 I was looking forward to the store opening but will never come back Her coworker was trying to make excuses for her but I work in a store that expects us to give good customer service no matter what and I expect the same wherever I go. I am not pleased with my shopping experience here and will...

I went in around 6pm last night & I was pretty grossed out by witnessing the employee who was working last night coughing on merchandise without covering her mouth . She picked her nose and not once did she bother to sanitize or wash her hands . She was having a full conversation with herself which concerned me . When it came to checkout . I’m sorry . I barely even wanted to make my purchase with seeing that she had no interest on washing her hands . I’m a mother of 2 & with so much sickness going around I would appreciate and assume those would have enough respect for others concerns and...

They were suppose to be making a management change here for the better, and I can honestly say the management change is worse. I go there nearly 3 to 4 times a week before work and sometimes during work. The manager Ron is rarely in the store he's always out smoking, and will make you wait for him to finish his cigarette. If he happens to be in the store he's hiding In the office and you have to go find him or yell for him to get assistance. Most unprofessional...