We booked our catering service for approximately 9 months in advance, the day after we signed the contract our venue fell through. I contacted Terry from the catering service but he said we were not able to cancel catering services. I understand contracts, but I also work with my sales and customer support teams, as a program manager and I know that as Terry is the owner of the company he could have made adjustments under the circumstances. He gave us a full year to use the money deposited but with the rest of the stress that comes into wedding planning the last thing we anted to do was arrange our wedding around catering. The same thing happened with our DJ and he was more than happy to return the deposit minus the transaction fee. We tried booking him again because he was so understanding and seemed great to work with but once we got the plan figured out unfortunately he was unavailable. With the catering service we ended up having to spend the amount deposited which was $1000. We order as much as we could and hosted a party at our house so the food wouldn't go to waste. When the food was delivered the green beans were grey instead of green, the meat didn't look great but the mac and cheese was good. I would...
Read moreBad News! Qfire catering was a complete disappointment at the Big Bay Boom 4th-of-July event on the flight deck of the Midway aircraft carrier on the flight deck. My wife had their nacho tray. Cold cheese was barely drizzled on. The server gave her a look when asked for just a little more. My burger was ice cold. Actually, it was ambient air temp…about 65 degrees. Why did the tray containing the already cooked burgers have no warmer? That was a huge miss. At the front of the serving line, they ran out of plastic utensils – sporks – needed for the beans and cole slaw. When notified (we had to tell them) they appeared to be confused about how to get some more into the line. They finally did. The backed-up line began moving again. This was another huge miss. This experience soured our attitude about the Big Bay Boom on the Midway. This was our third consecutive year. We have decided NOT to return if Qfire is the food vendor. Keep in mind that attendees are not allowed to bring in any food. All of us are in a captive audience. Our cost was $50 for two meals. Qfire Catering should have seized the day and been all-in. They were not. Some of us might have hired them for our events. We will not. Qfire?…It was...
Read moreMy Family recently gathered in Arizona to Celebrate Our Mother's 90th Birthday. Being foodies and some of us serious COOKS we dreaded the idea of searching for a Caterer to prepare a meal that we thought we may be able to pull off ourselves. Well, Chef Terry assured me that we would be pleased and he did not disappoint.
The ribs were succulent, well seasoned, and falling off the bone. The Tri-tip beef was moist and of great quality, as was the grilled chicken. The Shrimp Alfredo had our guests coming back for seconds and thirds because it was so delish. Let's not forget the bottle of BBQ Sauce that I am still enjoying today....EVERYONE at the party, especially the Honoree, My Mommy, talked about how excellent the food was, and how did I find out about Chef Terry and Q-Fire.
I am so glad we decided to relax and have Chef Terry cater the most delicious meal ever for such a memorable occasion. Thank You Chef Terry! Heads Up~You will be catering Our Annual Mother's Day...
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