Buyer Beware... I purchased a machine that cost over $7000.00 from this store. When I got home, it was missing most of the attachments. Purchase was on a Saturday and store was closed until Tuesday, so I went for several days without machine use. In their defense, they did overnight the missing items. I purchased a Monster Hoop that same day and was told it fit my machine. When i got ready to use the hoop, I saw that the package did not list my machine as compatible. I contacted the Brother company via email and the hoop manufacturer, Designs in Machine Embroidery. I have several emails from both companies stating that the hoop DID NOT work on my machine. So, we went back to the store to swap it. Upon entering the shop, a woman greeted us with "What do you need?" I proceeded to explain what the problem was, but she kept interrupting me by saying that was not true. She said she used the same one. I showed her the emails, but she still didn't budge. She called the Brother company but I don't know what the conversation consisted of. She then called someone she said was the hoop designer. She put her on speaker and keep telling her to tell me that the hoop would fit. She continued to argue with me and my husband about this. I was going to swap it but now I just wanted my money back. She then told me there was a restocking fee for returns. I did tell her I refused to pay that fee since it was not my fault. it just seemed to us that she was bent on proving us and the manufacturers wrong. Finally, after about 45 minutes of her arguing she agreed to give me my money back. I will never shop at this place again. Oh, and by the way, the person we were dealing with...
Read moreThis is one spectacular destination quilt shop! Quilt Lizzy Ayden is one of the brightest, biggest, most beautiful shopping venues this side of everywhere… I’ve visited quilt shops from Alaska to Maine, Wisconsin to Florida and the last shop I went to that was as inspiring as this shop was in New Hampshire and… oh, it closed. I’ve “hopped” through Oregon and been to the fabulous Sister’s quilt show … Quilt Lizzy Ayden is my new fav store and worth the 125 mile round trip! Oh and the gallery… just wow! Quilts on display, show stopping! Fabric collections, yummy! There’s something for everyone! The staff are particularly helpful and very friendly! Kudos to the visionary owner, Susan, for this well-designed shop and lovely displays. Quilt Lizzy Ayden … I’ll be back and I’ll bring some of my...
Read moreI am so excited to have found Quilt Lizzy in Ayden. The ladies are so friendly and helpful. They have an amazing selection of sewing machines, fabric, thread and notions. I was able to purchase my new Brother sewing and embroidery machine with confidence in knowing I got the exact one I need. Laura was so knowledgeable and patient in helping me pick out the best machine to meet all of my needs now and in the future. I am so glad to have a local business I can support and not have to shop online. I will most definitely buy all of my quilting supplies from Quilt...
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