415 True Value Hardware — Local services in Back Mountain

This is a great place with very knowledgeable staff. I am here frequently and almost always have a question or am looking for suggestions. The staff always know their products. Reading the other reviews yes they are more expensive than your big box retailers. You are getting something that the big box stores don't offer here. It's knowledgeable and friendly staff. When is the last time you were at Lowes or home depot and someone even knew you were in the store forget trying to find help at one of those. I'll gladly pay a few bucks more for items and have a person that cares enough to ask if I need help or found what I am looking for. We need more places like this and you can't get that without higher prices. Knowledgeable people are not cheap. Also just the time and gas savings of getting to the big box stores is amazing. At this store I can walk in and out in just a few minutes. We need less bix box stores and more...

They were great I went in there I needed a cutting tool for my Dremel that would cut metal hard metal and they sent me right to the Dremel bits They were very busy . And then I asked for help with finding an additional cutting tool for the hacksaw and even though they were really really busy they were just like boom right there to help wonderful people wonderful store and I think they had everything I needed I may have to get a sawzall later but but for now my Dremel , hacksaw and safety glasses I got from them also well hopefully do the trick I ordered a tailpipe cutter from eBay because no one local has one and it's supposed to come tomorrow it's what I really need but in the meantime this other stuff will probably do it... I hope.... Like I said they were totally...

I have to start off by saying I like the selection at the store. Almost everyone is helpful. My problem is the young blonde girl at the cashier desk. I am sick and tired of being absolutely ignored every time she is working. I walk up to the counter to pay for my items. I say hello. Her response.......nothing! She was having a conversation with a young male at the counter. He actually said hello. She couldn't seem to dig her nose out of her cell phone. I paid for the items and couldn't even get a thank you! This happens all the time. I complained online a while ago and she actually said hello a week later. Management needs to straighten her out or let her go. This is bad for business. I'm not sure what her name is but the receipt has...