Balch Springs City Hall — Local services in Balch Springs

They charge a $150 non-refundable fee so they can connect your water and put it under your name. Although, Water was already connected our the home. Our water bill is $80 or more when its only 2 adults living in the home. You can pay online or at their office ONLY. There is a $6.02 online payment fee. It use to be only $4. The disconection fee is $50 on top of what you owe. They refuse to waive any fees. Unless youve been in and out of the hospital is what the lady in charge of waiving the fee said to me. She also suggested enrolling in automatic payments so i wont forget to pay my bill. Never did i state i forgot to pay my bill. I called to actually ask for an extension to which she also refused to do. They will not work with you what so over they just want your money. We wish we would of known these things we would of never looked for a home in...

Everytime I go to balch springs to visit my family it always smell good and the workers always have good attitubes and the house keeping always doin such a good job and it does not never smell like urin when u open the door or enter their facility. The nurses and C.N.A does a worderful job also.if u ask for help or ask a question when u need help they would answer it and if they don't have a answer they would get someone else to answer it for .they are a kind and...

Same issue with the water department having 4 people at front is waste of money they’re always using their phones, they get irritated when they have to help a customer, phone never picked up, simple question you actually have to drive to the office, I don’t understand why is necessary to have workers just sitting down all day, when the other woman were working there for 30 or more years everything was just fine but now is a disaster. They’re rude, no customer...