Serraview is too busy to have dementia patient My mother-in-law walked out of the building and was around the corner and no one knew that she was gone! A lady saw my mother in law in front of her yard look in her basket in her Walker found our number in it and called me we were at work i called the nursing home to let them know that she was gone. She walked out 4 times they got aggravated that she kept leaving. One time they over medicated her she couldn't eat or talk or stay wake that was very scary!!!! Always reporting that her sheets were dirty also her restroom. In her restroom they took the pipes out of the sink to fix and it took them 3 weeks to fix them so she had no sink to wash your face wash your hands after she use the restroom we had to get mad in order for them to put a rush job on it. Some of the Rn's were very rude!!! Bottom line they do a very poor job of taking care of Dimension patient who needs help changing their diaper and hygiene they never brush her false teeth. Her teeth always look dirty food on them we had to clean them they never came to see if she needed to be changed we were always changing her diaper when we were there! We didn't mind taking care of her or changing her diaper the point is they weren't doing their job like they should have been because they were too overworked not enough nurses too busy and where she's at right now its a small place and they take very good care of her There are some wonderful CNAs that took good care of her but when they were off it was terrible!!! I'm so glad that we took her out of there. They should not accept dementia patients. Cuz they do get worse when...
Read moreI was recently discharged from Sierra View Care Center in Baldwin Park, after recovering from a broken leg, and I cannot say enough about the quality of care and service provided here. From the moment I stepped through the doors, the environment was warm, welcoming, and professional. The facility itself is clean, well-maintained, and organized, creating a safe and comfortable space for residents and their families.
The staff at Sierra View Care Center are truly dedicated to their work. The nurses, aides, and administrative staff go above and beyond to ensure each resident receives personalized care. They are not only highly skilled but also compassionate, treating every individual with dignity and respect. It’s clear that they take pride in making the residents feel at home.
They provide high quality rehabilitation services, which has made a significant difference in my recovery and my overall well-being.
Moreover, the activities and social programs offered at Sierra View Care Center are thoughtfully designed to engage the residents, promoting both physical and mental health. It’s heartwarming to see the joy and interaction among the residents during these activities, which is a testament to the center’s commitment to holistic care.
Overall, Sierra View Care Center in Baldwin Park is a place where you can trust your loved ones will be cared for with kindness, respect, and professionalism. The staff, facility, and the level of care provided are exceptional, and I highly recommend this center to anyone seeking quality care for...
Read moreMy Dad was a recovering COVID patient and was leaving the hospital to a nursing home to further his physical therapy to get back to normal. Everyone at Sierra View is very easy to communicate with. Albert was especially helpful in keeping communication with me. He was available via call and text. Even now that my dad is out of the nursing home, Albert still checks in with me to see how things are going. In addition, Albert has been helpful in figuring out the mess with my Dad's Medical and Medicare insurance. I now have a better understanding of how all that works because he walked me through it and worked with his providers. Only reason I don't give it 5 stars is because my Dad did not like the food. That being said, the nutritionist, Eduardo, was also available for calls to discuss the diet and the food. He made accommodations as requested and was open to making some custom shakes for my Dad. I think my Dad was likely being overly picky over the food or his medications were throwing his taste buds off. All in all, my Dad said he was comfortable there and all staff were attentive. When he left the hospital, he was no longer able to walk and barely move but made great improvements from the physical therapy he received at...
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