inStock901.com — Local services in Baltimore

I needed a computer that I could throw a GPU in for my girlfriend, so I settled with the Dell OptiPlex 9010 MT (no OS). I fix computers as a hobby, so I was very eager to take a look at it.

Right out of the box, the computer was covered in protective padding and bubble wrap. I did not observe any damage caused by shipping (likely due to their thorough application of bubble wrap.)

Before I turned it, on I opened it up and did a complete and thorough inspection. Cable management was done very professionally, and the tower was completely void of any dust. They had obviously cleaned it before shipping it out, which was a nice gesture. The processor heat-sink and cooling fan were mounted correctly, and the RAM was seated properly. Visual inspection of the inside of the case did not yield any damage.

The outside of the case had some minor cosmetic damage. The top of the case was slightly bent, and the plastic shroud in the front had a few small hairline cracks. In addition, there was minor scuffing on the back of the computer around the lock. These defects in no way affected performance and were not at all visible from the inside of the case.

Booting to Windows (which I had installed) I confirmed that it had the same specifications as advertised. I then installed a GPU (a GTX 1050 ti). Installation was very straightforward and the case had plenty of space.

Conclusion: The computer is exactly as advertised on Newegg. No functional defects were observed, and I am very pleased with this purchase. I would rate it a...

I would recommend that you avoid purchasing from InStock901 based on a poor experience with them. In April 2023, I purchased a used 4002 shredder from InStock901 advertised on Amazon as a cross-cutting shredder but instead received a strip-cutting 4002 shredder which does not provide adequate security for the medical and financial documents that I need to shred. Due to its size and weight, this shredder was shipped by truck on a pallet with special packaging. I could not have known it was a strip-cutting shredder until it was fully unpackaged and first used for shredding. The seller offered a partial refund of $600 with me keeping the wrong shredder or a return if I could repackage it myself which is quite challenging and time consuming. The partial refund would leave me with a loss of nearly $1000 and a large, heavy useless shredder, and I do not have the time, materials or experience to return it on a pallet without risking damage during shipping. The seller claimed the error was due to incorrect display of product specifications by Amazon, but at best this error is very sloppy for an expensive item. The failure of this company to take responsibility for their error says a lot about their business practices and the risk you are taking if you...

BE CAREFUL People. Worth customer service I had ever received.

I found this company through newegg.com so I had decided to order a Dell desktop directly from their website (instock901.com) inside newegg.com thinking that I will deal with high professional company and electronic warehouse. However it was totally the reverse.

While I am so in need of this desktop for college and remote work. I ordered a Dell desktop that has certain specifications listed on their website but when I received the item, it was a totally different item with slow specs and It was defective and broken. When I tried to reach out to them using phone numbers/Emails, they offer a partial refund of 4% of the item Which I never receive from them. I wouldn't recommend deal with directly since you will get no customer service and by doing that I am not returning back to by...