Went here to grab some shoes for my lil brothers, wasn't the best experience although we did end up purchasing. The gentleman in the store didn't acknowledge us or have any customer service skills. Asked for 10$ off for buying 2 pairs and apparently this shop has no wiggle room for deals at all even a small 10 bucks. Brought up some concerns on authentication on a pair of Jordan ones didn't have og laces or box, guy helping me said If I didn't think they were real I shouldnt buy them. Why is that? Some people don't mind a good knockoff plus you should never tell a customer to not buy something they are interested in buying, maybe show proof they are real or supply us with the og laces they come with. Dude was rude then when he went to the back he didn't return to finish the sale had the other guy ring us out guess he didn't like us terrible customer service, decent shoe selection, not good on bargaining. Prolly won't return shoes were...
Read moreAlot of fake reviews on good customer service believe me it’s the black owner who has the poor customer service, to be in a city like Baltimore with the lack of respect for customers is a no no, you don’t get good customer service here or fair money for your sneakers if you want to sell them don’t unless you are cool with 20 to 50 for a sneaker you paid 200 to 250 for these shop don’t need to be here only shops that respect our city and the people not rip them off, don’t let these spots take jobs away from our young people these shop only here to take they have sites you better off buying from used designer kicks overpriced but that’s the only thing keeping them afloat send the bbb in there we don’t need this place and now they opening another store I hope the customer service gets better but all the sneaker p are known for bad customer service we got enough bad here we need joyful places...
Read moreThis is the best shoe spot I've ever been too,the prices are amazing,the staff are amazing,I come here once a week to buy shoes,I love it here....come here you will not regret it!!!....people that come here to trade shoes want top dollar dont understand how this place works nor how the shoe game works....sneaker premier doesn't charge the value price for there shoes so why would they give you top value for trade in or shoes you sell,they will literally go out of business....for example I brought the 2014 sport blue Jordan 6s...those shoes value 450$ online I got them for 150$,so that's how it works,if you want top dollar you have to sell privately,like how can you trade in a shoe and want top dollar and then buy a pair of shoes for 150$ and then you walk away with cash...they would literally go out of business,that's...
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