I am not a member of this gym, but I was for the other business they have. They also handled the U-haul rentals. So I rented a one-way truck from Banner Elk returning to Nashville, TN. The guy who I think must be also a manager was very helpful and patient for it was my first time driving a truck in my whole life. The size of the truck is rather intimidating for I am only 4'11 inches tall (should I say tall or short, lol?), but the guy was very patient in giving me the orientation I needed to keep me going on the highway in a safe way to my journey. I also learned that they don't allow the four legged to get on their treadmill since I called them and inquired for I have a breed mix Pomsky that is super energetic and I wish to train her to use a treadmill to calm...
Read moreI've been coming to Banner Elk for the past 5 years or so and was fortunate to meet Marko (owner) and become friends. The staff has always been exceptionally cordial and helpful.
What stands out to me is Marko's business acumen and sincerity. This past week I paid for a week access and unfortunately was unable to use any of it as I moved. I stopped in to see him and he provided a full refund of my payment. Marko didn't have to do this at all as I paid in good faith thinking I was going to use the gym. These types of gestures are what create customers for life and generate stellar word of mouth and advocacy.
Keep up the great work Marko! You are very much...
Read moreNeeded a gym, cause it's my medicine, and this was the only available to meet my needs within a 30 minute drive of Beech Mountain. Albeit, old school equipment it has all the iron head equipment you need. Place is totally underutilized in the early morning, but it made for ease of workout. Fair pricing and ease of access. Best part was I was made to feel welcome early morning by Nicole. Not even an employee, but she was tending the store so to speak for Marco the owner. Yes, Marco was welcoming as well and he will hold you accountable to put up your weights. :) Banner Elk, get busy and start hitting the gym at...
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