Earl Bryant Enterprises, Inc. — Local services in Basehor

Since the end of the year is nearing, I’m trying to finish up on some things I’ve been putting off. Thus, the purpose of this well-deserved review. This past August 2023 when it was blistering hot, my pregnant daughter’s air conditioner went out. This occurred on a Saturday so I called a 24-hour service. That service came first thing Monday morning and told my daughter that her unit was so old that her entire system (both AC and furnace) needed replacing costing around $9,000. Before doing that, we needed a second opinion. So I immediately called Earl Bryant Heating & Cooling and Home Depot for replacement bids. Earl Bryant arrived fifteen minutes earlier than the scheduled appointment. The technician, Danny, said if I can fix it rather than replace it, I will. Danny also advised that the “entire” system (both AC and furnace) would not need to be replaced since one was gas and the other electric. That alone would save us considerably in cost. Danny disassembled and cleaned the entire unit and found the blower was burnt out. It was also low on Freon. Since he didn't carry this particular blower, he ordered it and went and picked it up. Danny installed the new blower, added Freon, and then waited to be sure the unit was cooling before leaving. Later that day, he called to make sure it was still cooling. I am so thankful that Danny/Earl Bryant Heating & Cooling came to our rescue. I am so sorry it’s taken me this long to write this review but want others to know that you are a trustworthy and reputable company. You could have easily taken advantage of the situation costing us thousands of dollars. So we thank you for your honesty and service, it was greatly...

Great company to do business with, top notch. My A/C died on a Saturday afternoon. Earl Bryant is my local company so I called them, they came out with in an hour on a day they were closed to get me fixed up. Unfortunately my system was shot so I needed to buy a whole new set up. I asked them for a bid to do the job they had it in my email that day and told me if I wanted to move forward they could install it on that Tuesday so 1 work days notice. I shopped 3 other Heating and Cooling companies for price before buying. Earl Bryant by far was the most responsive. The other places I had to make more than 1 call and in some cases several calls just to get a price. It took me 4 days just to get bids from the other places. As I was going over the bids I had several questions and emailed them, the other companies were very slow to get back to me or didn't at all, TC at Bryant's responded to every email I sent with in 5-10 minutes. Comparing the prices Bryant's proposal was very competitive on price but more so they were engaged and helpful, they made me feel like my business mattered to them. I chose Earl Bryant's. They got my job scheduled quickly, came and installed it flawlessly, it's now working terrific. I couldn't be more pleased. Earl Bryant's has their act together, they are very good at what they do....

Over the weekend we had the unfortunate experience of our A/C unit going out. I called Earl Bryant's 24 hour service line and a technician was at my home within an hour. Since it was a weekend I knew I would be paying a hefty price for the service call ($150.00), which I was totally okay with. It turned out that the only thing wrong was the capacitor went out which the technician replaced in about 20 minutes and we were up and running again. What I was totally surprised by was the cost ($180) for a 15 dollar part. I realize that the majority of the cost was for labor but strongly feel that 165 dollars an hour for a 20 minute fix is a bit excessive. I reached out to Earl Bryant and was told if I had known it was the capacitor I could have went and bought the 15 dollar part and installed it myself but because I didn't know that was the only thing wrong the $180 is what they charge. Don't get me wrong, I was very grateful that the technician was able to show up so quickly and fix the problem very easily. I just feel that this is an example of when people are in need of services it is easy for companies to take advantage of this fact and charge excessive rates for simple services. Rylan was the technician that fixed our A/C and he did a great job. Thanks for being available...