Mitsukoshi Department Store — Local services in Bay Lake

Mitsukoshi is by far my favorite store at Epcot, and maybe even my favorite one on Walt Disney World property. Every employee here is as kind and helpful as you could ever want and they all seem to genuinely love most of the work they are doing. The Pick a Pearl group is an especially rambunctious group that really put on a show for all guests in the area.

The store is divided into multiple sections, showcasing and selling all kinds of Japanese wares ranging from Pokémon, to Gundam, to kimono, to cookwares, to sake. If possible, take the time to strike up a conversation with one of the employees helping you. I spent 30 minutes one evening with the woman helping out at the sake bar and she took my group on a tour of all the different types of sake available, what events and celebrations they were usually consumed at, and what ones she likes and recommends for us to try. It was a...

Horrible customer service. It was my son’s birthday and he wanted me to get him some things. He collects Pokémon cards and wanted the Godzilla cards so we wanted them put aside because we weren’t done shopping he wanted to get a Godzilla figurine but the girl didn’t want to put aside the cards saying that she can’t hold anything that I had to pay for it first. I was not asking her to hold it for a half hour I just wanted to buy more stuff for my son after that ordeal I almost walked away from the whole thing and really didn’t want to buy anything because of that but it was my sons birthday and I didn’t want to disappoint him. So I only got him the cards if she didn’t act the way she did I would have bought so much more but because of that I wasn’t interested. Do better with your staff and your customer service rules...

🗾Japanese Department Store with a Disney Spin🗾

I had the pleasure of vacationing in Japan in the past, and being in this store reminded me of many of the shops in Shibuya and Tokyo. As Mitsukoshi Department Store is part of Epcot, there's, of course, a lot of Disney-related merchandise to browse, but even so it's mostly focused on Japanese properties, such as Naruto, Jujutsu Kaisen, Demon Slayer, Attack on Titan, Hello Kitty, and Studio Ghibli.

There's shirts, Funko pops, gashapon (blind box) figures, fans, artwork, incense, candy, snacks, and other unique items to add to your collection. The store is quite sizeable (keep walking to the back!), and makes a great stop if you're wanting to browse indoors away from the heat or inclement weather. It's my favorite of the merchandise-related...