Hawthorn Grove Childcare — Local services in Bay Village

We are thrilled with the care our 17 month year old daughter receives at Hawthorn. She jumps with excitement when we enter the classroom each morning. This center is truly run like a family-- even our boys who do not attend look forward to seeing Mr. Jason and insist upon picking up their sister just to be at Hawthorn.

The classroom environment is nurturing, clean, and child centered. The communication and app used by the center to truly partner with families in the care of their child is phenomenal. As an educator myself, this is central to me in finding a place for our daughter. Daily reports include a stream of photos, videos, skill reports, meal and nap updates and more... she is always involved in activities to help language, sensory, motor, cognitive development- from songs, puppets, sensory activities, painting, motor skill activities and more. I smile just writing this review- we truly could not be happier with our experience here and it makes me feel so supported at work to feel confident that I am entrusting my daughter to a community and exceptional staff committed to the highest quality childcare....

We were really excited to enroll our infant at Hawthorn. We toured the facility in August and immediately told them we wanted to pursue next steps. The owner and teachers seemed fantastic. We filled out their form and received an email. They told us to call them back when we got closer. We called back because I am 1 week from my due date and they said we are no longer on their list. They said they called in December but we did not answer. Neither my husband or I received a call or voicemail. The most disappointing part of this is we really wanted to use them but they took no accountability and did not apologize for the extreme bind we are now in for childcare. The silver lining is I would rather know now that they are not good to work with versus after our child was in their care. I hope you have a better experience with...

If I could give them an infinite amount of stars I would. Hawthorn Grove has been a shinning star in our lives since it opened. As first time parents, during a pandemic Hawthorn has become our daughters home away from home. We know she is loved, protected and taken care of like family. The staff and teachers, especially Ms. Evy, Ms. Angie , Ms. Kelly and Mr. Jason bring a smile to her face daily and have filled her world with laughter and fun. Hathorne has been a indispensable support at this time and we want to convey our heartfelt gratitude to all the staff who work to make our small world in Bay a better place during these tough times. You may not get to see the smile you put on our faces, but please know all you do every day has a tremendous impact on our happiness and success...