How To Live — Local services in Beach Haven

I was in LBI in June and I purchased a necklace from how to live. It was $25 and it was a little gold plated Sand Dollar. The first time I put it on at home, it broke at the clasp. I put it back on its card that still had their price tag on it with their store name on it because I knew I would be returning in August Well-I was there this past weekend and went into the store and told the woman at the desk what happened. She could not have cared less and was unwilling to make it right. She said that there was no way that they could take it back because they couldn’t put it back on the shelf. Well, if they could put it back on the shelf, I would not have been returning it! It would’ve been around my neck. I can honestly say that I will never step foot in that store again. Most of the things in the store are way overpriced. You can do much better at your local HomeGoods for many of the same items. I was extremely disappointed in the lack of customer...

In general, I love this shop ~ very sweet gifts, decor and affordable boutique clothing. I was extremely disappointed today, however. I am 2 weeks post hip surgery, and I was refused access to the bathroom. I certainly understand that there’s a policy, but I do think at times exceptions should be made. I was walking slowly and with a cane. The girl at the register did speak with the manager at my request, and came back with a firm NO. I love to shop in your store, spent a good bit the last time I was in. I also appreciate the story behind how your store began, and was inspired by that. So, I’m still feeling shocked that the manager wouldn’t consider this, didn’t even speak to me, on a Monday when there were few other customers...

The no exchange for clothing is on the counter where you place your purchases. The writing is so small that even when nothing is on the counter you can’t read it. I purchased something for my daughter that she didn’t like. She never even tried it on. It was in perfect condition. They would not exchange and pointed out the tiny sign that I couldn’t read without reading glasses. I would never step foot in their business again. Poor return policy without...