Staples — Local services in Bel Air

Terrible customer service at this location. Supposedly they have UPS drop-off services but be careful what UPS package you take to them. I was told they couldn’t take my two packages for UPS even though I had my labels ready and all. The associate who “helped” me couldn’t even explain why, just said they don’t do everything UPS does and stared at me blankly. I even said that doesn’t make any sense and I all I got from the associate was more blank staring. If I could have been given an actual explanation I wouldn’t be upset but the person literally just stared at me. Especially considering it was pouring down raining and I was soaked just from walking in the store, I really expected more courtesy but honestly the...

Bought a notebook computer from here & still having issues with it. They have a good tech support group there; some will go the extra mile to get things done for you. I'm just frustrated as this notebook is basically used for writing so it's on the web rarely & it's had to go in several times for service, then sent out which I will say that out-of-house service department did a terrible job and never did correct the problem other then factory reset the computer which did not help! Whoever Staples uses for out-of-the-office computer service problems, stinks!

Update: one of their tech in-house employees worked hard and got the problem finally corrected with the computer which made me a...

I needed to have several copies of a family genealogy book bound and copied and was blessed to work with Loren at the copy center. To say Loren was fantastic is an understatement. Not only did she take the time to explain the process, she went above and beyond customer service to inform me of a 50% coupon they were offering. This was an enormous benefit. I have used this Staples location a few times in the past and know that they have the most competent caring individuals working there. I highly recommend this business and if you need any printing service, this is the place to go. I’d also like to give a shout out to Loren for the quick turnaround of my order! Everything...