Cash America Pawn — Local services in Bellefontaine Neighbors

Update: 12-29-2021 Yep, they still have unqualified employees working there. I’ve been repairing video game consoles and building computers for about 7 years now. I went to sell an old Xbox one I had laying around. The girl asked me how much my geams vanguard game screen portable case (that I wasn’t selling) cost. They’re $350 alone. She said “oh that’s nothing.” A guy just came in here with a $1200 PlayStation 4. Huh?! I corrected her and said”you mean ps5?” She said no, PlayStation 4. I’m sorry but unless it’s made of solid gold from the manufacturer. That’s a flat out lie. Even at msrp a ps5 is $500 at the most. I knew better so I didn’t go back and forth. This clearly illustrates how ignorant some of their employees are to some of the things they purchase from people. That’s part of the reason they have inventory they can’t get rid of. The employees are cool as heck and it’s not their fault though. Just hire more qualified people and train the ones who aren’t knowledgeable about technology. Bumped my rating up a star too.

They only accept laptops but have a mass amount of desktops. Not because they’re accepting too many but the prices for most of their merchandise is ridiculous. Items that are just wasting space is on the shelf’s for no reason. Mark it down and get rid of that nonsense. The staff is cool but ignorant when it comes to most products. There’s been plenty times I’ve shown their staff how to check the true specs of a pc and not spoofed ones. They’ve presented me with laptops that on the surface look decent but when I check the specs aren’t as fast as my oldest iPhone that are severely overpriced. Honestly, what does a 45 yo woman know about the value of a 1200w amp and 15in speakers. Whatever happened to being qualified for a job? This isn’t a pawn shop, giving the location, it’s a convenient money trap for the people in that community. I shop here but this is no place to count on to get you...

on 9/20, I just happen to be around that area so I went in to look around. I noticed a male coach bag and asked a dark skin lady with dreadlocks ( sorry she didn't have a name tag on), what was the price for the bag and she just ignored me then she finally stated $125.00 and walked away. then a white lady ( again no name tag) asked could she help me. I told her I wanted that coach bag and I also saw a Michael kor purse so I wanted those items. as I checked out the lady with the dreadlocks made a statement in regard to she wanted the bag and then walked away, the white lady who happen to be the manager of the store came up with an excuse saying the original person who pawned the bag put it back on layaway for 3 more days and that back shouldn't have been on display. first from the time I walked in that store the the lady with the dreadlock was already by it so why didn't she just removed it and the manager covering for her rude remark should have said something to her instead of saying that's rude. I did purchase the Michael kor bag put did return it. Don't put an item the employee wants for themselves and be rude around the customer just because they wanted it again, remove it so the customer will...

Store assistant manager, Rena, was ghetto, ignorant, unknowledgeable and unprofessional. This ignorant manager tried to test my genuine alexandrite rings with a diamond tester. 💎 I tried not to laugh until this fool said these diamonds aren't real. I know it's Alexandrite not diamonds, dumb, just plain dumb. And then I asked if they had any tanzanite, was told they didn't however I saw 2-3 back there. So this manager doesn't have a clue about jewelry. I'd hate to think this ignorant woman is a manager. Well you get what you pay for. 🤷 Experience, professionalism, knowledge comes at a price. And this manager is none of the above. Why this manager tried to insult my hair but she got orange halloween costume glued to her forehead looking like one of the Sesame Street characters.😅🤣😂 I checked all the reviews, mostly all are bad. Perhaps you all should seek an attorney. The customer service is horrible, complaints of lost pawns, complaints of money mismanagement. If you are complaining, complaints needs to go straight to corporate...