Danny's Landscape and Construction — Local services in Bellevue

Update: one day after I posted the following review, the owner replied trying to judge me personally based on my previous reviews. They couldn't even disproof a single point in my review because they're all true. Do yourself a favor and stay away from this business.

Original review:

Before they started this Landscape & Construction service, they used to provide cleaning service, and that was totally a disaster! Danny, his son, and the whole team was super unprofessional!

Recklessness - The cleaners only cared about having their cleaning work done as soon as possible, and didn't show any care on handling the stuff they needed to touch or move. For almost every time, they caused temporary or permanent damages to my items. For example, they once attempted to use steel wool to clean our range top, causing permanent scratches; they violently pulled out the blind hold down bracket and left it permanently damaged; they accidentally started the microwave oven and let it run empty for several minutes; they turned the thermostat setting to heating to 84F and we realized it after the furnace had kept running nonstop for almost 24 hours; they unplugged our water boiler and warmer without bothering to plugged back in, which we found out only when we needed hot water; they tilted the security camera angle and it couldn't capture useful footage. As a result, every time they came to do a cleaning service, I had to anxiously waiting, and the first thing after they left was to do a thorough check to see if they broke anything again.

They randomly raised the prices several times without advance notice, i.e. demanding a higher price than we previously agreed only after the service was done. For example, for once they said "Because of extra cost due to COVID measures, I need to raise the price by $25" - this is understandable, but not after they finished the service. And "Because you didn't do cleaning for the past two months due to COVID, this time there was a $50 extra charge." "We spent extra time in the past two services so $50 extra each." Again, each time they demanded, it was after the service.

They consistently put our garbage into wrong bins, for example, they put trash into compost bin. Whenever this happened, I had to get deep into the dirty bin and take the garbage out. I've complained to them so many times, and it kept happening again and again. Their whole work was cleaning service and putting garbage into correct bin should be a very basic requirement. This is incredible unprofessional.

They don't have a fixed schedule, and only schedule the service one day ahead. And more than often, they frequently change the schedule in the last minute. Of course this works super convenient for them, but at a cost of customers. We could not plan ahead to get prepared for their service (because we had to leave out of the house for several hours). It happened pretty often that we had already scheduled everything to prepare their arrival - should I work in the garage or take the kid out? When would the kid take a nap on that day? When did I start the dishwasher and make sure there's no dirty dishes in the sink? When should I make sure all the small items that are vulnerable to their violent handling were properly stored? And they postpone and cancel right before (or even after) the previously scheduled time. Furthermore, they often didn't show up on time and wouldn't respond to my text. For the last time, they already postponed the service date once, and less than one hour before the start of the service, they told me that they'd arrive two hours later. Two hours had passed, and they told me they couldn't do it until next week. I cancelled the service immediately and felt...

We worked with Yardzen for some new designs for our yard and they got us in touch with Danny and his team for installation. We were able to quickly set up some time with Danny for a site walkthrough for a quote, during with Danny and Krysel gave us great advice on how to improve the plan. We appreciated this a lot since we were quite new to the process and this was one of the key reasons we hired them for the installation. Danny and his team were able to start work earlier than expected (so that they could finish before our upcoming travel plans) and were super efficient. We saw massive changes day over day and they had finished building a retaining wall, improved the grade of our bay yard, installed artificial turn and grass, helped us choose our plants/trees (should out to Mike for all his help!) and finished planting in less than two weeks! Through out the entire process it was very clear that the team was experienced and considerate . For example, when they noticed that leveling our backyard might be harmful to an existing tree, they built a mini retaining wall around it to help preserve it for free! They were also professional (always on time and cleaned up after themselves every day), communicative (in fact they were often waiting on us to respond) and flexible (helped make adjustments in the plans per our request till the very end). I would definitely work with them again and would recommend their services to anyone with...

We are so happy to have chosen to work with Danny and his team for our backyard project! Not only did they do an amazing job, but they had so many great recommendations on how to make things look nicer while saving costs and keeping everything within our budget.

Krysel made everything super easy and seamless by always being available and answering all my questions and concerns.

We really appreciated how thorough and detailed Danny and his team were. Danny and Krysel would visit throughout the build out, and if things did not meet their standards, they would ask the team to redo it/fix it.

If you are looking for high quality and a team that communicates well and are hardworking and efficient, definitely work with Danny! You will not be disappointed! This has been the best experience we’ve ever had from start to finish on any construction project.

We absolutely love our backyard and have already received so many compliments on it!

Thanks again,...