The Shop — Local services in Beloit

My family and I have been taking our vehicles here for years so I feel a little mix in leaving this review. Up until this point I loved this car shop. Unfortunately last week I took my van in to get 4 new tires and to get a front end alignment, due to my van pulling heavy to the right. My dad tells them to do an inspection also as we are leaving to go to California and taking my van and to make sure everything is okay. Well they put 4 new tires on, and when we went to pick up my van I look at the receipt and they charged me for the tires, an oil change and a front end alignment. Immediately after I started driving my van it was still pulling to the right hard. So we take it back 20 minutes later and the guy says that they did the front end alignment before they put the new tires on, they did it with the old tires, but would redo it for no charge with the new tires on. I am thinking they are a car shop and should know better then that, but okay. Then I go to pick my van up today and I was told that they had to change a tire rod, which can be extremely dangerous. Then he said they didn't even do the front end alignment at all because of the damaged tire rod. At this point I am really upset and kind of annoyed because when we picked the van up the first time, he didn't say anything about the tire rod and gave us the all good to go, as in the van was completely ready to take 2000 plus miles. But that wasn't the case, so he said they didn't do the alignment because they had to fix the tire rod. He claims they ordered it and it didn't come in until the this morning. My question is why would they have me come get my van, knowing that it had a damaged tire rod and knowing they didn't do the alignment because of the tire rod. And also why was I charged on my receipt for a front end alignment which was like $70 but it wasn't done. So they charged me $70 for a job they didn't even do, and was about to let my family and I take a trip to Cali with a damaged tire rod knowing that it wasn't safe. If we hadn't complain that the van was still pulling to the right, they would of never admitted they didn't do the alignment and we would of never known about the tire rod nor would it have been fixed. And I say that because they called me the first time to tell me that my van was ready to pick up without all of that being done. I really like the owner Scott, but they need better communication in his shop so situations like this won't arise. I will return to them, but I will be very cautious from...

In the last year I took three cars 1 motorcycle there have had problems with every repair keep being told he will make it right and he never does he badly damaged my 91 Corvette putting in a heater core assured me there would be no rattles or squeaks in the dash and he broke many parts and did not put in Fasteners and screws and there are loose pieces rattling all over he cracked my Targa Top he cracked the molding in the back using a power screwdriver instead of a regular one and refuses to do anything to make it right I also believe that I was charged $1,400 in repairs I did not need on my 07 Pontiac G5 I took it in told him it shimmied when use brakes at Highway and clunk when I hit a bump $1,400 later did exactly the same thing replace rotors stop shimmy still clunks what was the $1,400 in repairs for I also brought in my Bonneville said traction control light comes on system stability light is on he told me it was fixed I paid him four blocks later both lights came on he "fixed" my motorcycle haven't been able to ride it for 2 summers since he did he has told me and told me I will take care of it I will take care of it now he tells me and my Corvette is not worth the repairs when he told me last summer it was trophy Worthy and he didn't say it wasn't worth the $700 heater core repair but now it's not worth $1,000 plus and damages that he did to be repaired there may even be as much as 3000 I was quoted they haven't seen under the dash yet very...

Terrible business don't use this business at all. The shop on Liberty in Beloit,Wisconsin scammed me out of $2340. They were suppose to replace my engine on my Chevy Blazer. My old engine was knocking. So I took it to them to replace. scott told me he replaced it but didn't replace it. I had to put $600 down on 02/19/2022. Then when it was suppose to be replaced and fixed to pay the remaining $1740 on 03/03/22. Total I paid $2340 for no engine replacement. I have the receipts and evidence of how they ripped me off. I drove my blazer after they so called replaced it. It started knocking again. They rigged it to stop knocking for a short time. It's not good to scam the Lord Jesus Christ people. I need my money back. It left me without a vehicle. It took all my hard earned money. This isn't right and I knew scott I use to deliver him auto parts to him. I was always polite,respectful and professional. I never would have thought he would do me like that. I'm not holding any hate or grudges. I need my money back though. May The Lord Jesus Christ Continue Bless Us All Everyday Amen...