For starters, staff are not friendly at all. I called in my order and after every single item I was asked if I was done. If I was allowed to place my entire order instead of being cut off after each item it wouldâve went quicker. Felt very rushed and this is Sunday afternoon, when I got there they had no customers.
Now the food. I ordered an Italian beef super soaked with light hot peppers and American cheese, A order of fries and a small shake. The shake is delicious. The French fries were cold, hard and probably had been sitting there. Iâve worked in places like this and I grew up eating at places like this and I know those fries were not fresh! Now the beef, the cheese was under the beef, the ticket said they put shredded cheese, so why not put it on the beef? When someone asks for super soaked or as the girl taking the order said âextra soakedâ . Then thatâs what one would expect. The beef is very skimpy in my opinion.
This was my third time going there and each time the service wasnât what Iâd expect at all. No one is friendly and if they are, it must be to only people they know or that look like them. Cuz according to some of these reviews I read some of them said they were very nice. But Iâll have to disagree. Iâm sorry cuz I really want to like them CuzI donât know where else to go for gyros and beefs. I donât understand why they just canât acknowledge you when you come in the door and say hi and Iâll be with you in a moment or something. Being friendly costs nothing!! Iâm the type of person that can look past the fact that the food ainât the best if their customer service is good. But if neither is good then its hard to keep giving them my money. And I wish I wouldâve had a receipt Showing how much...
   Read moreI wish I would have taken photos! My friend and I each had a Chicago dog, we shared 6 piece jalapeno poppers and the supposedly "best cheese curds in town".
Do you remember how your toes and fingers would get all wrinkly when you sat in the bathtub too long as a kid? Well that's what the hot dogs looked like. My friend said it "looked like and old man....." I cannnot repeat.
The Chicago dog was on a poppy seed bun, with all the normal fixings. The tomato slices were paper thin, hardly worth mentioning. The mustard was a single squirt in the middle of the bottom of the bun. There were onions and the relish was an unnatural, dyed vibrant Kelly green ( why do food manufacturer's have to dye their pickles and relishes?).
The cheese curds were very small and consisted of mostly breading. I bit into a couple if the really tiny ones and there was a speck of yellow-orange cheese inside, not worth mentioning. They are not "the best in town" in my opinion and I've been eating cheese curds since the 1960's :)
The poppers weren't terrible but again, the breading was a little excessive and was the same as on the cheese curds.
They also advertise "World famous Italian Beef" but if it's anything like "the best cheese curds in town", I don't think I'll go back and spend another Jackson to see if it's true.
When they were located on 4th and Liberty the food was good....but not so much anymore in my opinion. Been a long time customer...
   Read moreTLDR: Gave 5 stars because service was friendly and speed of order was good even with constant calls coming in, food was great, place was small which made getting that good of food and service all the better. Impressed.
Usually a gyro is a gyro and I like it unless its garbage. I liked the gyro. But I got 2 other items that actually surprised me at how good they were. I'll start with the chicken wings. I went in expecting subpar wings at a decent price. These bad boys were crispy on the outside, juicy on the inside, and the batter had a nice flavor. Not overbearing but enough flavor you could eat it alone or with a sauce. And the size of the wings were fairly decent, good amount of meat. Definitely recommend for wing lovers. Finally, my favorite part. The gyro nacho fries.... amazing. Theres a key to eating them though. DO NOT MIX the ingredients. Eat it as is, grabbing a bite with each layer included, from top to bottom. My girlfriend mixed hers and the difference was clear. They serve it the way they do because damn its good that way. The right amount of flavor from each ingredient comes together with a sensational mouthful of awesomeness. Must try for sure 10 out of 10 on those gyro nacho fries. DO NOT MIX or STIR... I...
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