he is nice, he didn't seem to know what the problem was, usually when i go to these kind fo places the people working there are like, " yeah we have heard of this before" or " i know what the problem is" after saying what has been happening, he didn't seem to have to know. the problem didn't came up when he turned it on, se i don't think he had a full picture. I mentioned something about the disc being expeled randomly, and he came to the conclusion that the disc reader had to be replaced, I don't think that was the issue since I have been playing with the discs fine so i wasn't sure about it, then he mentioned the price (125) and i said no thank you, and then he charges me 25 for what he did which in my opinion was pretty much nothing, he just turned it one put a disc in and put it out with out problem, most places charge 0 for an estimate, I think he didn't wanted to go out free handed form this so he just charged me. also he was on the phone 70% of this and I was mid sentence and he answers the phone i don't think that was very professional of him. im out of 25, and PS4 still no fix.
(I have read of this issue my PS4 has and i was pretty sure is not the...
   Read moreI rate Mr jack 10 star even tho the most u can rate is 5 I brought my son ps5 from FL his hdmi wasn't connecting so we moved to Altanta I brought it with me looking for a spot to get it fixed so I Google where they fixed ps5 at his name popped up I read the reviews good reviews I called told me the price better than FL that was a plus so I said I'm check him out went in took it to him he said 45 minutes it'll be ready went home he called I'm like damn that was to quick gotta be bs he was like you just drop your ps5 off whoever fixed it last stripped the screws it maybe hard to get lose I'm like damn 6 hundred gone down the drain he said give me some more time I said ok 30 minutes later call back I'm like damn it's over with told my son n all he was like your ps5 is ready fixed me n my son went there he set it up there you go hdmi connecting if your ps5 ain't connecting or something else I highly recommend him I usually don't write reviews that ain't my thing but check him out ask for jack he going to get you right and he not over pricing for a damn hdmi like FL and messed your screws up and didn't last...
   Read moreI tried for several days going to the playstation support site and watching YouTube videos to fix my son's ps4 and nothing worked. I found Jack on google. Initially, I was very skeptical at first because Jack is a solo operation. I read the reviews which were excellent and they seemed legitimate so I decided to give him a call. He told me to just call him when I was able to bring the device by. A week later, I dropped my son's ps4 off and Jack called me 30 minutes later to tell me the issue and price before he worked on it (which is very important to me). It was a very reasonable price so I told him to proceed with the repairs. He called within 30 minutes after that call and told me that my ps4 was ready. I was shocked at how fast he worked. I picked it up, got my receipt with my 30 day warranty, took it home, and low and behold it was working like a charm. I will definitely 1000% use him again for my device repair....
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