After some research and positive referrals from other area business I stopped in at Bemidji Communications to check out replacing my archaic business computer. Aaron greeted me and was excellent in explaining some good options that would fit my business as well the services that they provide after the purchase. He sold me what I needed/asked for and did not push anything extra. I have not needed any follow up but I have heard that they have a quick response time and are excellent at trouble shooting. My customer service experience was A+ and I am enjoying the modern computer!!! As an added bonus Bemidji Communications is a locally owned and operated long time business currently being run by the 2nd...
Read moreHorrible customer service. Owner is rude, unprofessional and impolite with a constant aura of anger and unresolved tension he passes on to the customer. not recommend going here for the customer service or the overpriced items. Best bet would be to order what you need online instead of being up charged. Also do not inquire about job openings, the owner takes it very defensively due to his suffering financial status. The only thing keeping this business afloat is those newer to tech who are unaware they are getting ripped off, and large companies who send out invoices. If it was reliant on customer service alone, it would've gone under years ago. There needs to be a complete overhaul of...
Read moreI have never been treated so disrespectfully and poorly. I have had multiple interactions with the Co owner Aaron Anderson and he has been nothing less than rude and demeaning. I brought this up to him directly while being calm and respectful and was told I was being a “you know what” multiple time and told me he will not assist me or help me. DO NOT EVER DO BUSINESS HERE. They sell computers with no accountability. SHAME ON BEMIDJI...
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