Encompass Massage and Esthetics — Local services in Bentonville

If I average out the performance of the massages I received at Muscles Matter Massage Therapy, I would rate them as "ok." In the end, I didn't feel like I was receiving enough value for the money I was paying. On my last two massages, I had some upper back issues in the traps area after the massage. After the second time of that happening, I tried Cindi at A Touch Above Massage (another place in town), and she gave me the most incredible massage I've ever had before. The traps tension started going away during the massage and continued to dissipate. I've switched as a result. I really liked the owner of Muscles Matter Massage Therapy, which persuaded me to continue there past the time that I felt I was receiving a worthwhile level of value for the price. That being said, if I hadn't found an incredible alternative, I would perhaps still continue to go there, as again, I would rank the overall performance across all my massages...

Worst massage therapist EVER. I've had many massages and some that weren't great, but nothing this horrific. The only thing Leta cares about is getting her money. She ended my massage 15 minutes early because she clearly didn't care about my needs and then demanded full payment which is illegal. Her touch is weak and off base. I left feeling more stressed than when she started. Don't waste your time and money on this scam artist.

Re: I'm sorry you're confusing my honesty as inappropriate. I refuse to pretend like your work was acceptable. Your appearance and demeanor are crude. Just for the record, I already have an amazing therapist and only went to you because she was booked. I already spoke to other therapists about the situation and they confirmed its illegal to expect payment if the therapist doesn't complete the massage. Its also illegal to share the names of your other...

I have been seeing Leta regularly for several months now and my body has never felt so good. I'm a hairstylist so I'm on my feet all day and also carry a lot of tension in my back and shoulders because of it. Before seeing Leta massages were always painful and not relaxing at all. Leta has an incredible talent of relieving all the pressure and tension with no pain at all. It's so relaxing and feels amazing. I've dosed off a couple times and always wondered how someone could fall asleep during a massage but now I know that when you have a detailed, caring, and educated massage therapist it can be pain free and actually relaxing. Highly recommend this amazing place!! My hairstylist body doesn't hurt after the day is...