Ozark Computer Works, LLC — Local services in Bentonville

I had a dying battery in my HP laptop. I needed it replaced but couldn't afford to leave it overnight. I had the model number for sure and tried four computer places who were recommended to me - two said they had to see it in person to diagnose it then order in the battery (so two trips) and one was too pricy. Luap from Ozark Computer Works helped me via phone and Facebook to get a quote for a battery and was very upfront with their very reasonable installation cost. I drove an hour one way on a Friday evening (got there at 4pm) to get the battery replaced while I waited and am so glad I did. Took less than 30 minutes, laptop is running like I charm, I was out about $100 all told and Luap was pleasant and professional. I also bought some huckleberry jelly (yum!) from the front counter - I can highly recommend Ozark Computer Works. I'm positive you'll have a good...

Our business computer crashed and we were unable to function! We called PJ at Ozark Computer Works said he could get to it in two working days, so we took the machine in to the shop even though we really needed to get back on AutoCad right away. Then the most extraordinary thing happened! PJ took a look at the system (a custom gaming computer our son had built and later sold us for the business), told us to run to Best Buy and purchase a specific component, showed us how to remove and replace it, and sent us on our way. We were up and running within a few hours! He could have taken advantage of us or just put our job in queue for repair, but PJ went above and beyond and we only lost half a day of productivity. Knowledgeable and compassionate guy with integrity! He's got our loyalty now, and we won't be going anywhere else for computer repairs...

Had a pretty incredible experience today at Ozark Computer Works. Talk about friendly and honest! I went in there and told the guy I was pretty sure I had a hardware issue on my notebook and was hoping he had the part. I leave it with him and get a call shortly after saying it’s fixed and ready for pickup. I’m impressed! I go there to pick it up and he says, it was just a corrupted driver (software fix). I was happy about that, but when I asked how much I owed, he was like, you’re good, it was a simple fix. He wasn’t going to charge me anything! Well, after a little back and forth, I ended up making him charge me something. I was just blown away by their friendliness and humanity! And they were fast too! Highly recommend this place! This guy could have easily sold me something i didn’t really need! Obviously, very honest...