Truly exceptional customer service! I cannot overstate how impressed I was! An item I wanted to buy for a Christmas gift was not available online. I called the Berkeley store and spoke with Adam and Avery. The store was very busy with the holiday rush, but they looked, and had the item in the size I needed. They took my information and asked if I could be called back when the customers rush abated somewhat. Both were so cheery and happy to help me. They were a delight to talk to. I live out of state and my gift is in the mail.Thank you...
Read moreMy friend and I popped into this shop last weekend, and left laughing and happy - with full bags, mind you. And you know why? ADAM. Roark people, keep this man. Give him a raise. Do whatever to retain him as a representative of your brand. He was helpful, and spoke so highly of your products and designs - neither of which we knew a thing about before last week. Yes, we may have purchased something if he weren’t who he is, but it was he who kept me...
Read moreGreat menswear line with wonderful fabric. If you are a woman who likes to actually do things then the men’s line is for you! Cute atmosphere and nice staff. The women’s line is a total disappointment but that’s common, so avoid that area like the plague. Yuck! Go to the vans store down the street if you really are into womens clothes where they feature cool women who do things like skateboard and surf just...
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