Eugenia’s Flowers — Local services in Berwyn

Very disappointed. My dad had ordered flowers for my mom on Mothers day May 10, 2019. They had to be delivered at 1:00pm with a note that my dad had wrote online. Since it tells you to write specific directions and a note if wanted. Which the flowers DID NOT HAVE. Besides not having the note, I did call twice to make sure they were delivered (because I wanted to make sure, How else am I suppose to know if they were delivered. Not even a courtesy notification or call to let the costumer know its been delivered ) and when asked who was calling I had said my name Dana the daughter, and had told the lady on the phone twice that there where from MY DAD and when delivered to my mom which was a surprise they had told her they were from me NOT my dad since of course THE FLOWERS DID NOT HAVE A NOTE!!!! Why pay the delivery if they weren't going to send them correctly. Why have that box online to write a note if they weren't gonna deliver it. I saw this store had 5 stars and great service that's why I picked this particular flower store, but no I was mistaken. Very Disappointed Never again. Worst Experience ever. My mom didn't know they were from my Dad!! She thanked me when I didn't even...

I found this shop online it had great reviews I lost my little sister and haven’t seen her in years and honestly was in a scramble my sister loved blue and this was my last gift to her I don’t live in Chicago and was taking a leap of faith and honestly I didn’t have a great experience I spent almost $400 on some flowers and didn’t receive them till the funeral was almost over and that was because I look up and realized it during the service I called and didn’t even receive a return call or or even a apology which was very unprofessional I gave three stars because I can at least say they were fresh however if you have a delivery to be on the safe side you might want to order them a...

The worst experience I've ever had getting flowers in my entire life. Was told the flowers would be there before 9 p.m. on Mother's Day. 9 p.m. rolls around still no flowers and the very next day I show up to their place of business. It looks abandoned so I called the phone number again and get told the flowers will be there before noon and offered free upgrade. This place has horrible customer service I understood not open for. Business. Update. Finally, I got the flowers were told I would get refunded 50% but I probably would have to call another...