Could not have had a better experience. The sales lady greeted me and not finding what I wanted in the show cases, brought out some other pieces for me to look at. Finally after going through two books I found several pieces that I liked. She quickly obtained information on when they could be at the store. I finally settled on one piece and it was available the very next day. Was adjusted for size in the store and it is now mine! Throughout the entire process this saleslady did not waiver in her attention to helping me find exactly what I wanted.
A friendly place to do business. Easy parking and easy to find. As well as extremely helpful with personal service. I say Quality Service with a Quality Sales Team is the best at Quality Gem...
Read moreI’d give 10 stars if I could! We luckily stumbled across this website looking for a diamond pendant for my birthday. Lisa responded to my inquiry immediately, and worked with us very closely in having a diamond starfish pendant made for me. It took several weeks (worth the wait), and she stayed in constant contact with us throughout. I received the pendant yesterday, very sturdily packed, and the jewelry box itself was even gift-wrapped. I opened the box to find an absolutely stunning piece!!! The pendant is jaw dropping in person, very well-made and beautifully crafted. I am over the moon happy, and I never want to take it off!!! We will definitely buy from Quality Gem again. High- quality jewelry and stellar customer service. Thanks...
Read moreQuality Gem created a custom piece for me and I adore it. Damianne was the best and helped my husband pick out a precious gemstone for my Christmas gift and then helped us create exactly what I wanted in a ring. I have been searching for a natural alexandrite ring for so long and never found one quite my style. They brought in three loose stones for my husband to choose from and the one he chose is just gorgeous. They even went the extra mile to have the ring appraised with the paperwork ready for us when we picked up the ring. Damianne was so kind and knowledgeable. Thanks for making a gal feel special. We’ll be...
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