There are not enough stars in the universe to give the folks at this store. My marriage tragically ended recently. At lunch I was getting Heart emojis and love statements as I had been on the daily for 5 years. I came home that night, beautiful flowers in hand for the unequivocal love of my entire existence, and 25 minutes later I was thrown to the wolves without a single thought of explanation, despite my desperate importation. Confused, devastated, crying, hurting, lonely, near breaking in THE GRAND EXIT MANNER, I reached out to the owners of the company for which I work. These folks rallied like a Black Ops Roman Garrison and deftly secured me a safe home in which to land, and told me WHATEVER you need, whatever it is, don't worry. We'll, my life had been utterly destroyed. Everything I had built, everything I dreamed of, everything I ever wanted was summarily dismantled and scattered to the wind in four brutally confusing statements. I have been a long time customer at this location. And I have endeavored to maintain a near perfect payment history and have garnered and generated relationships and friendships with the staff st this location. Folks I had nothing and anything. I did have was locked behind the door that had also locked me out of her life. I came to them and said i'm lost and devastated and I have nothing. It was late afternoon, early evening. We decided on essential items together, The Sales staff is incredible, Finding everything that I could possibly need within my very reasonable price range as they always have. In under an hour I was outfitted with everything that could possibly populate a lonely empty apartment and a completely broken heart. Not only did they find me the best prices and the best options, they literally bent themselves BACKWARDS T to ensure That delivery would happen in under an hour and a half, so I wouldn't have to lick my wounds in a wide open empty apartment with nothing to even sit on. They delivered and assembled and set up everything with kindness, Consummate professional demeanor and action, sympathetic understanding for my circumstances, light hearted supportive humor, and then shook my hand and even swept my floor. Aarons, Biddeford, Maine and the entire staff are not only a well kept store, they are caring and infinitely kind and personally supportive. I could not have asked the universe for a more comforting, safe, and CONSUMATELY PROFESSIONAL experience and the world needs to know that Tsmmy, Ice, Jeremy, and the other lovely fellow whom I am deeply embarrassed to not know his name (my complete bad) are the Black Ops Elite Customer Service Ninja Jedi Masters of the known Cosmos. To say thanks would be demeaning and patronizing. There literally are no words in the english language to express my gratitude to these folks...
   Read moreAaron's Biddeford scored major points with me today.....I had a minor issue with an online form I filled out for a rental, and the problem was resolved in such a pleasant and respectful manner!!! I was thrilled when I walked into the store, everything is bright and beautiful and the furniture displays are so inviting, I wanted to take a living room set home with me on the spot!!! Daniel came right over to me as soon as I walked in, and knew about the problem I needed resolved and brought me right over to Corey, who also knew exactly what the issue I needed assistance with was, and could not have been more pleasant and helpful!!! I am supremely pleased with the service and look forward to adding several stylish new purchases to my home, thanks to the wonderful credit programs offered!! Being low income, this is a perfect way for me to update my home with some classic new purchases!!! Also, I had spoken with customer service and the main office in Georgia, and wanted to comment on how courteous and professional the enployees I spoke with were, wish I could give them all ten stars!!! Thank you...
   Read moreMy Dryer died this morning, at the worst possible moment, and my washer had not been working properly for quite some time. I needed a new washer & dryer urgently! Called up Aaron's in Biddeford first thing and talk to a Mr. Mike Saunders; I explained-if at all possible-I needed new washer/dryer TODAY. I also requested they take my old busted units out of my home and dispose of them for me AND please could they just bring the leasing paperwork w/them for me to complete in my home per my convenience (I KNOW, I was asking for A LOT)! Here's the BEST PART; Mike made it all happen & within 3 hours, now THAT is customer service, actually its more "going above & beyond." THANK YOU Mike, you're my Hero! I appreciate you & Aaron's for being here for me in my time of need. I would also like to thank the two drivers who delivered the units. They were kind, courteous & successfully moved my old washer/dryer units out and brought in & carefully installed my beautiful new washer & dryer. Again Sirs, I'm so...
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