I've stopped into the store a few times now, and I've been fortunate enough to have Justin L. work with me each time. So kind, and so knowledgeable about all the products and offerings in the store. He's happy to answer any questions, or make recommendations. He hasn't steered me wrong yet.
The art of treating people well in a retail environment seems to have gone the way of the dinosaur. Not at Wild Bill's. You'll be in good hands if you stop in. Ask for Justin. Tell him MJ...
Read moreIv been going to Wild Bills in Big Rapid's, Trent and Shaun are amazing! The store is alway's clean and never long waiting! Today I had the most lovely experience with Dylen at the Big Rapid's store! Dylen always greets you with a big friendly smile! She knows that stores product's in and out! Sometimes a smile from someone will make someone else's day better! Thanks Dylen for being you, and making the days better for...
Read moreStopped in the Big Rapids store today. Was helped by Trent who answered all my questions and even helped further my knowledge about cigars and the different companies that make them. He also informed me about the Signature 5 deal that is going on, where you buy 5 and get one free. Great customer service. Hopefully one day the Big Rapids store will add a lounge. My friends and I would definitely take...
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