Greyhound: Bus Station — Local services in Big Spring

If there's anything I hate (now), it riding the Greyhound Bus. Okay, where do I start. The station is fairly clean which I certainly can not say about most of the Greyhound Stations. When its finally time to board the bus, people have usually been standing in line for a good hour and unless they are right in front, they are usually irritable. The station has it set up so that you have to stand in a line that is usually ridiculously long to the point of obstructing the line of people walking by. For that reason, many people don't bother to stand in line and cut in front of other people. This can cause confrontations because no body gets down like that! I have actually has a shoving match with a fat little man that thought he was going to cut in front of me and I actually had been standing in line for over an hour. So that definitely didn't fly. While your standing in line, you are expected to drag all your luggage with you as well as any carry on bags you may have. And ladies, this is in addition to your purse of course. There are sometimes workers there to assist you but don't count on it. When entering the bus, everybody wants their own seat and it can sometimes be an ordeal to find a seat if you were at the back of the line. Of course, Greyhound tries to fill every possible seat to the point that there are people practically on top of each other. And in other cases, they over book the buses and you may end up waiting for another bus with the help of the Greyhound employees (meaning they will make sure you catch another bus). Many times, the people on the bus are loud, rude, and generally disgusting to be around or sit next to. I've experienced many instances in which people were so belligerent that the driver threatened to put them off and once they actually did. Another bus driver called the police and had them waiting at the next stop for a man who wouldn't pipe down. I am appalled because I have been riding greyhound on and off for years. But this time, they actually lost my luggage and then someone stole my carry on bag. (Of course Greyhound could do nothing to help me). My luggage was at my final destination but I couldn't believe that actually happened when I saw the bus driver place the luggage in the compartment below the bus. I was told that because my luggage looked just like about 80% of the other customers luggage (a black mesh type suitcase), someone probably took mine by mistake. Okay, but shouldn't the bus driver be paying attention to if people are taking suitcases without their names on them!!!?? You literally have to watch people as they take their bags to make sure its not yours! And on a previous ride, I had an altercation with a lady because she claimed my suitcase was hers. I had to snatch the bag from her and show her my name tag. SMIRK! The drivers are usually pretty cool but every once in a while, you get a driver from Hell, who you want to throw off the bus (as they threaten passengers). And the buses are almost always late. Especially long distance bus rides. I have spoken with fellow riders who told me that they had been waiting several hours and sometimes days! I have come to the conclusion that on long distance Greyhound bus rides, there is always someone who is mentally ill, someone who is loud and obnoxious (usually a group) and someone who is the jokester. They claim to have free wifi but believe me when I say "IT SUCKS". So if your expecting to us it during you trip to save your phone data, better bring a book. I'm sorry, but after my last few Greyhound bus rides, I can stand Greyhound. From now on, I'll be spending a little more and taking a plane. Needless to say, I don't recommend Greyhound...

WOW, this 5 day trip aboard Greyhound buses was my first experience for choice of travel. The nickname for my experience is called "Bussing Boot Camp" There's different bus drivers (I do praise them!) not only driving us, it's the overall responsibility of getting us passengers to and from safely. Here is a couple of tips: Brings snacks/drinks. When packing suitcases, you pay for one suitcases and get a second one free (only if it passes weight requirements). So make sure to disperse your heavy items evenly with the amount of suitcases you're traveling with. You will be unloading and reloading for every bus transfer (this is when it feels like BOOT CAMP). NEVER be late getting back on to the bus from a rest stop! (the bus driver has to keep a schedule and will leave you). DO NOT anger your bus driver's. (Some individual bus drivers have their own way and/or Styles). Good luck and...

My bus got to the station at 6:30. The sign on the door says they open at 6, but online it says they open at 6:30. It’s now 8:30 and finally someone is here to unlock the doors. I’m extremely upset. They had me sitting outside the door like a hobo for 2 hours. Now that I’m inside the lady and man that is working are extremely unprofessional and rude. As I’m trying to explain my frustration and inquire about the correct time they open, the two walk off as if I’m not even there. The lady yelled at me for no reason, as I keep a calm tone. Absolutely NO customer service. I’m also allergic to cats and they just have a stray roaming around in here from the streets. Disgusting. They are both not...