For anyone and everyone who has stood in line at one of the big chain pharmacies, fret no more! The Patel's have brought back service that has no equal. I personally will never have to set foot in another pharmacy for any of my medication needs....... From the individualized customer service to the friendly reminders on when to pick up my monthly maintenance medications, I no longer have to bother worrying if my prescriptions will be filled in a timely manner. Kudos to Iron City Pharmacy!
Fast forward a couple of years..., (How times have changed). Today I was charged an extra $1.00 fee on my bank debit card because I did not have the $3.00 copay for my prescription in cash. There was no arguing, ...Mrs. Patel just said, "I am ONLY going to charge you an extra dollar!" I know the cost of business continues to rise, but after all the money my family has spent in your store over the last several years don't expect me to use your store for my pharmacy...
Read moreI can’t say enough positive things about this pharmacy or the owners the Patel’s are great people. When we had Covid I would call and if they had what I needed they would bring it to my car and get the payment so that we didn’t do without any critical meds or supplies for our recuperation. And I like to tease Kant that I’m his favorite customer (he treats everyone the same) because I was the first one through his door and that I sign up 3 people that day. One was my mother in law and I asked him if I brought him new rx’s for all her medicine could he-be sure and fill them all on the same day each month. He said yes. So I did and I also gave it to him along with an excel spreadsheet of her meds. And I would call him every month and give him a week to get them ready. It was so helpful. I don’t think I have ever had an issue with any of our meds from there. So if you haven’t tried them yet I hope...
Read moreAbsolutely love this Iron City Pharmacy. The pharmacist and owner, Kent takes his time to make you feel as if he's there just for you. Although, Iron City is a small pharmacy, it does all the things the big ones do. Like refill reminders but Kent lets me know I've had a medication before and have stopped it after just one month, like other pharmacies he lets me know when medications clash. He told me once that I had been prescribed a medication in the same class as a medication I was allergic to and to watch out for the same symptoms, he was right I was allergic to both. The entire staff Iron City Pharmacy get to know you, your family and your health problems. The people working Iron City Pharmacy are great people and I recommend this Pharmacy over...
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