So disappointed with donating today. I feel sick. Some tall skinny guy, not sure if he was a volunteer or worker, just didn’t take time or care with our items. Brought in a queen sized cherry wood quality set with dresser and mirror and highboy - broke a leg off the dresser. Dragging it across the Uhaul floor. We and other workers/volunteers were there, but he wouldn’t slow down and take help. He said they do surgery to fix it, but it wasn’t broke when we brought it in. Also brought in a perfect condition washer and dryer matched set that we bought new and used for 7 years. It still looked new. He dragged the dryer across the floor by the electrical panel top and then stepped down and pulled it out of the Uhaul horizontally putting all the weight on the electrical panel, which then broke and sprayed circuit boards everywhere while it tumbled to the ground. He said “we’ll recycle that for you.” What the heck. It’s like we gave him $500 and he flushed it. No sorry. No appearance of care. I will not donate...
Read moreMy partner and I have shopped at the Re-store multiple times in the past, he uses a wheelchair. Since the last time we were there theyve rearranged the store and made it entirely inaccessible to a wheelchair. They have clearly marked lines on the ground to form accessible aisles and these lines have been ignored throughout the entire store. My partner couldn't shop for furniture, clothes, hardware, anything, and as a "bonus" I had to move all of the shower chairs out from in front of the ramp
I complained to the manager available, letting them know how much it genuinely sucks to not be able to shop, and we left without buying any of the things we'd planned. My partner was upset and and doesn't want to return. I plan to update this review based on the response I get. This is not the fault of the counter staff. The manager said he'd talked to his boss about it. I hope to...
Read moreHabitat for Humanity ReStore in Bloomington, Illinois, is a hidden gem for DIY enthusiasts and bargain hunters. The store offers a diverse range of gently-used furniture, appliances, and building materials at affordable prices. The staff is friendly and knowledgeable, making the shopping experience enjoyable. While the store's layout could be more organized, the thrill of finding unique treasures outweighs the minor inconvenience. By shopping here, you not only score great deals but also support a worthy cause. A must-visit for those looking to spruce up their space...
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