I recently had the pleasure of purchasing a 2024 Chevrolet 2500 from Chevrolet of Boaz, and I must commend the exemplary service provided by Lee Hicks and Tyler Hooper. From the moment I contacted Lee, he exuded a mix of professionalism and genuine warmth that made the car-buying process an absolute joy. You read that right - buying a truck was an absolute joy at Chevrolet of Boaz. I’ve bought multiple new Chevrolet vehicles in my lifetime and I have never encountered a dealership this incredible. I traveled a decent distance to purchase and I will do it again in the future.
Lee and Tyler showcased an in-depth knowledge of the vehicles, the very unique vehicle market at this time and helped me understand the various features and benefits of the Chevrolet 2500, ensuring I was making a well-informed decision. Their patience in answering all my questions, combined with their keen listening skills, made me feel valued and understood as a customer. It's evident that Lee and Tyler don’t just see this as a job, but as an opportunity to provide exceptional service and ensure customer satisfaction.
Beyond the initial sale, Lee and Tyler went the extra mile to make sure I was familiar with all the features of my new truck and assured me that I could reach out with any further queries or needs. It's this sort of after-sales care that truly sets a salesman and Chevrolet of Boaz apart.
Upon pickup, Lee and Tyler both worked to make sure everything was setup correctly and that the truck passed a 10 point inspection. It was evident during the pickup process, that the leadership at Chevrolet of Boaz strives to make buying a vehicle at their dealership stress free, straightforward and pleasurable.
To anyone considering a Chevrolet, I wholeheartedly recommend visiting Chevrolet of Boaz and seeking out Lee Hicks and Tyler Hooper. It's not just about purchasing a vehicle; it's about the entire experience, and with Chevrolet of Boaz, you're guaranteed a seamless and delightful one.
Thank you, Lee, Tyler and Chevrolet of Boaz for making my car-buying journey memorable and for ensuring I drove away with not just a truck, but with confidence...
Read moreOur experience with the great people of Chevrolet of Boaz, especially Tyler Hooper and also Brian, was nothing short of exceptional. We live in a neighboring state and had been looking for a couple years for a particular Corvette. We've seen more than a fair share of dealerships and sales people in our search, and also because we purchase a new vehicle almost every year due to high mileage driving.
We started with phone conversations with Tyler, who was very not only courteous and professional but also forthcoming, sincere, and the complete opposite of a "pushy salesman". He sent us lots of additional photos that were high quality without us having to request them, and was very familiar with the history of the vehicle.
We made the several hour drive to see the car, and happily encountered more of the sincere and excellent customer care. He made no premature attempt to "close the deal", but rather spent the time answering questions, handed us the full Carfax report without us having to ask for it, and also pulled data by using the vehicle VIN when we asked about specific details.
When we made the decision to purchase, Tyler maintained the same friendly and relaxed professionalism. We quickly and painlessly came to an agreement on price and completed all paperwork effortlessly.
Lastly, Tyler and the dealership were happy to work with us when we planned on picking up the vehicle the following week. Again, nothing short of exceptional.
I highly recommend Chevrolet of Boaz, and Tyler Hooper, no matter what type of vehicle one is looking for, it's well...
Read moreThis review is divided into three sections: sales, parts, and service. I will omit the detailed information and provide a summary. Sales: My experience with Lee Hicks during the purchase of my 2025 Chevrolet Silverado 2500 High Country was exceptional. Lee is highly knowledgeable, friendly, and I would have no hesitation in recommending him to friends and family. If you are in the market for a vehicle, I encourage you to contact Chevrolet of Boaz and request Lee Hicks as your representative. I believe he will earn your business. Parts Department: The parts department demonstrated exceptional efficiency. When a transmission seal kit was ordered, the parts department promptly notified me via text message upon its availability. When a new transmission was required after the initial kit arrived, the parts department again responded with text message letting me know it had arrived. Service: Getting me back on the road, had its challenges. However, the service team’s efforts were instrumental in making it happen. I would like to specifically acknowledge the contributions of Lee (sales), Todd and Don (service), Pam (warranty department), Jacob (transmission technician), Tina (General Motors Customer Service), and others. Their dedication and hard work were greatly appreciated. If you have never utilized Chevrolet of Boaz for a car/truck purchase or service, I highly recommend giving them a try. I am confident that they will earn your business, as...
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