Big City Kids — Local services in Bonita Springs

I have been going to Big City since opening on Sundays while my son swims, and its a wonderful space, with great toys and a clean environment. Good latte too(around $7).

However, the more popular it gets the less crowd control there is. Last week a 7yo tackled my less than 2 year old causing a huge bruce on her head and a 30 min crying fit. (It was bad and she has an older brother so not a delicate kid). That was after I asked her to be careful with the smaller kids. Another group of bigger kids closed access to one of the slides and were not allowing smaller kids to use it.

It’s one shared space so these things are bound to happen but the people in admin do not step in at any point. The toys are for kids 1-4, the middle playground for 4-7 or so but bigger kids play differently in the same space. There is one space for babies less than 1, but the rest is open. I asked for ice for my daughters head and they didnt even ask why it was needed.

So unfortunately I will be going elsewhere when its so crowded until my daughter head can take a hit 🥲 or they improve the dynamics. Edit: they reached out to me and seemed concerned about...

Super cute place! Took my twin 4yos today and they had a great time playing pretend with all the cute shops and set-ups. Two hours was the perfect amount of time for us and it wasnt too crowded. Everything was in great condition, no pieces missing ,etc. The set-up of the place was great, I could hang out on the side to give them some independence while playing and still see the entire play area to keep an eye on them. We could also use our own socks which was nice not to have to buy yet another pair of no-slip socks. This is a great option to spend some time...

I had never been here before and planned our day around driving an hour to come here. Upon arrival, I walked in with my 2 kids and was told if I didnt have a reservation I would not be allowed. Mind you I have never been here before and there is nothing that says reservations needed or walk ins may be turned away. Well, we were turned away and my kids were devastated. Talk about a fun place and just punching you right in the stomach. Will not be giving this place my business, as im sure im not the only one who has had to try to explain to their 4 year old they...