Retro Fitness — Local services in Bordentown

Follow up review! Dropped to 1 star because nothing has changed. I’ll preface by saying that nothing is wrong with the staff at the front desk. I just hope all the comments they get from members daily about the terrible hours actually make it back to the owner. Unless you can workout before 2pm, this isn’t the gym for you. After then, the gym is overcrowded with kids. This crowd lingers until about 6-630pm, through peak hours. This is forcing all of the regulars for that time to start training later into the night. The gym is packed after 8pm, making it difficult for anybody to get anything done before closing at 9pm(people shouldn’t need to be squeezing in sets at close every night). As for equipment, I’ll make this specific: the hammer strength leg extension. On 11/14 it had an out of order sign, and by 11/17 it was “fixed.” Nothing gets repaired that quickly at commercial gyms, especially this gym. Seems the simple fix were wraps of electrical tape around a metal pin. That’s really safe; sounds like a potential injury/lawsuit. It might even be the same tape that’s wrapped around the tricep pressdown handles that haven’t been replaced either. I’m going to make the assumption that, if the owner of this place actually does exercise….he doesn’t do it here, because if he did this place would be much less of a dump. But hey, I guess when all you need to do is meet the expectations of kids, for a continuous flow of $20/month on mommy and daddy’s credit card, why spend any money to make your business better? Happy...

Don’t get me wrong; I love retro fitness. If you check my checkins in east Windsor, I legit go everyday, if not twice a day. I really was displeased that the closing time for this location of retro online does not match the gym closing time on their door. I came out my way; 25 minutes here since the retro in east Windsor closes at 6 & this retro says online it closes at 7 on Sundays. I got here at 0545p today. I got here at 545 & tried to open the doors but they were locked. Then I looked at the door & has a revised schedule on the door & says to close at 6 which they didn’t list online. Plus they failed to keep gym open till their door sign of 6p. That’s why the retro in north brunswick can’t be beaten cause they actually close at 7, bordentown & east Windsor blow. I close the gym for one of retros competitors and I don’t close till 5-10 mins after business operating hours. Plus if something online is posted but the gym is doing something else in person; for instance if online says baby sitting is 8a-2p and the gym closes babysitting at 1 then someone could get a manager to reopen babysitting back up till that online time.....usually management like a manager or corporate will open the item that has a different time online till the online...

If it were possible to give this gym less than one star, I would. Due to physical health problems I’ve had for over a year, I stopped visiting this gym in April, 2018. I didn’t mind the fact that the monthly membership fee continued to me automatically charged to my credit card. Around July, 2018 my credit Card, LL Bean Visa was canceled by LL Bean and replaced with an LL Bean MasterCard. Nobody from the gym contacted me about my credit card being rejected, but instead they charged me late fees and penalties, which resulted in a collection agency billing me approximately $250 for about four months of missed dues. On top of that, the collection agency notified the credit bureau, which resulted in my credit score dropping at least 125 points. When I brought this to the attention of the office manager, she told me that I should have informed her of my new credit card number. Incidentally, I joined the gym in October of 2010, two months before it even opened. In addition to destroying my sterling credit rating, which took me a lifetime to achieve, the gym is unsanitary, inasmuch the people running it refuse to put out disinfectant wipes for people to clean the equipment after...