Found myself in Denver needing a new rear motorcycle tire. Ended up deciding on a front and rear and needed a way to get my bike, myself, and my tires to Rowdy Rocket Cycle. I had never used a courier service in my life, so had no idea what to expect.
Claire was absolutely top notch, and should definitely be viewed as an asset by those that run her company. Her communication, expertise, and willingness to go above and beyond sets her apart from most any other customer service representative that Iâve ever dealt with in my 37 years.
She took the time to call me back, which ended up being just moments before I wouldâve called her with the information for pick up. I feel that she exemplified every standard and aspect in regards to customer service and made sure everything aligned to a schedule that fit my timeframes. While that canât always be the case, Claire is absolutely the epitome of EXCELLENT.
Should I ever need a courier service in the future for anything, this is the first place I will contact to facilitate those needs.
Claire, if you are reading this, keep being absolutely wonderful! That mindset and application of what I imagine is already part of your good human nature definitely created a wonderful impression on a new customer, and in todayâs world, having all of that, wrapped up into one human package is exponentially RARE!
To the courier lady (Susan) maybe, as I was caught off guard by her hasty arrival and delivery, thank you for your prompt service, excellent pickup time, and even quicker delivery time. I apologize if I misnamed you as I wasnât fully paying attention, but you are absolutely WONDERFUL in your own right!!!
Impeccable experience top to bottom. đŻđ
Be well to all at Denver-Boulder...
   Read moreThis company is dishonest to say the least. The owner will tell you that employees are drug tested. They are not. Beware of trusting your valuables in the care of this company. They treat their employees like garbage. Not to mention, they will steal your last paycheck if you're ever unfortunate enough to work for them. The owners will promise one thing and deliver another. Never send anything time sensitive with them, such as a proposal, it won't make it on time and the owner won't take responsibility.
You're better off hiring a carrier pigeon to make your delivery. Buyer beware. Future employees, be even more cautious.
Chris and Barb Grealish are the bottom feeders of the...
   Read moreI used DB Courier as a messenger to solve a major problem I had. My son was home over XMAS in CT and urgently needed to settle a traffic ticket in Denver court during his absence. I contacted Katie to discuss my problem and she arranged for a messenger to take the necessary documents to court along with payment to close this matter. It was so simple and inexpensive to arrange this thru DBCOURIER. I cannot thank them enough for taking care of this on short notice just after XMAS so my son did not have to return early to Denver. Thanks Katie and DBCouriers for such...
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