I will never set foot in this store again. The overall lack of customer service skills among the staff is shocking. Initially, I was thrilled to discover this store nearby, thinking I had found a convenient African store to meet my needs. However, from my very first visit, it became clear that customer support is nonexistent here.
The cashier consistently appears unapproachable, often frowning and making no effort to engage with customers. A simple smile or acknowledgment would go a long way, but that seems too much to ask. On top of that, the waiting lines are unbearably long, with no visible attempt to improve efficiency or customer experience.
This location is, without a doubt, the worst African store I have ever visited. Iād rather drive further to a store where Iām greeted warmly and treated with respect, ensuring my spending feels worthwhile. I cannot, in good conscience, recommend this location to anyone. Itās simply not worth the...
Ā Ā Ā Read moreI have never had a bad experience at Afrik in Bowie until today. I went to the butcher area to order meat. The person that took my order was very pleasant, the person that cut my meat was not. His tone was very disrespectful and he demanded that I tip before he even completed my order. I didnāt notice anyone else being asked to tip. I said I didnāt have cash and he said I should buy something extra from the store since I didnāt have cash to tip. I already had bell peppers and onions in my basket. I will probably shop elsewhere after this experience. It felt like the person cutting my meat had a personal...
Ā Ā Ā Read moreI just want to bring to the storeās attention that the quality of the hard chicken has really gone down. I bought some recently and was caught in between throwing it away or spending forever trying to remove all the hair. It had so much hair on it, it honestly looked like no effort was made to clean it properly. Thatās not acceptable, and I really hope the store takes this seriously and...
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