Quality Tech Solutions — Local services in Bowling Green

Above and beyond. Quality tech solutions, greatly exceeded my expectations for what customer care could be for a technology company. I came in to have a screen replaced for an iPhone that I keep as a back up in case something happens to my primary phone. After accidentally dropping it without a case, the screen had cracked, and the display was barely readable. Quality Tech Solutions was recommended to me by a friend who had used them recently for a similar issue. I called to confirm they have the parts I needed (thankfully they did) and get pricing (price was honestly really good for a screen swap) and was able to stop by 10 minutes later. I met with the owner who took the device. I had to go back to my house to finish a project I was working on. He had it fixed and ready to go in less than 40 minutes! When he called, I wasn’t able to leave the house immediately to pick it back up, so the owner personally delivered it to my house 15 minutes later. The company did a great job with the repair, the phone was in excellent condition, and they even put a screen protector on to hopefully prevent this from happening again. Service and customer care is truly exceptional at this company. A week later, the company contacted me and followed up on the repair ensure the phone was working properly. Thank you Quality Tech Solutions. Your exceptional service, true customer care, and ease of use including your inventory and accessibility sets you apart from the rest. Your business model and company values are a template for success. I highly recommend this company. Their pricing was great and are unmatched with their top-notch service.

I am very impressed and appreciate working with an organization that has sincere company values. Your customer care, and professional service does not go unnoticed, and it’s been a pleasure to work with you. I certainly see why you came so highly...

Do not go to Best Buy! My job depends on my computer, so when mine went down on a Friday afternoon I immediately started freaking out. Was referred to David by a co-worker, and by early the next week I had a customized, refurbished laptop for a price I could afford on the fly and was able to upgrade to a MAC that also runs as a PC. David listened to what I used my laptop for, asked questions and put a laptop together that had the same functionality as my old PC and many improvements I wouldn't have known about that make everyday tasks much easier. He is also fixing my old laptop so I will have a back up in case this happens again. AND he let me ask a slew of general IT questions and recommended accessories that would make...

Very, Very, Very honest and friendly he doesn't try to take advantage of you and charge you an arm and a leg to fix something or sell you stuff you do not need. I took my phone in for a repair and he said it just needed the port cleaned. He cleaned it and did not charge me a thing. I was so impressed that I took my computer in for a checkup, It was running slow. I had already asked about buying a new one from him. He told me that mine was a good computer and I didn't need to buy a new one, that he would fix mine for me. All I can say is WOW! It runs better than it did when it was new. Take your electronics there to be fixed YOU WILL NOT BE SORRY. Thanks David, from your customer...