Starbucks — Restaurant in Bowling Green

I’m giving the Kroger location 2 stars because normally, the are pretty good - friendly and what-not. However, tonight I went in before work at 8:55 (plenty of time to make a coffee before close) and they said they had already closed. If the hours say “open til 9 pm”, you are open til 9, not open until 8:55. When I was managing shifts, no matter how slow we were, we stayed open until the time advertised; because that is...

JASMINE’S SERVICE IS HORRIBLE AND SHE NEEDS TO LEARN HOW TO TALK TO CUSTOMERS WITHOUT HAVING AN ATTITUDE! THIS IS THE SECOND TIME I HAVE BEEN HERE AND HAD THIS BAD EXPERIENCE FROM JASMINE! AND TO MAKE MATTERS WORSE HER COWORKER THREW MY STRAWS ON THE COUNTER LIKE SHE HAD AN ATTITUDE AS WELL! I WILL NOT BE COMING BACK TO THIS LOCATION THEY NEED TO BE FIRED!!! I NEED THE DISTRICT MANAGER OF THIS LOCATION TO CONTACT ME...

Ordered hot matcha latte ahead for pick up, to arrive and get a cold latte! 🤪. Then had to wait to get my beverage made correctly. Left and drank the latte to get all jittery and nauseous, the barista apparently messed up the recipe snd added way too much (likely double the amount of tea in it). Probably training was not completed by barista. 😞 took me 5 h and lots of water 💦 to recover...