2/15/24 Wanting to utilize a Christmas gift for detailing my Chevy, I searched online to locate a reputable company who advertised as "mobile" -- coming to my home. After checking the reviews ("stars"), I chose Register Auto Detailing and called -- made an appointment with "Chris" -- no last name was revealed. A price of $189.00 was given to me for DETAILING -- including waxing, tires the works. The appointment was scheduled for a week ago, Chris knocked on door. In almost exactly ONE hour, Chris knocked and said he was finished and I replied "Already??!!" I walked out with him to inspect the vehicle and upon removing rubber cup holders from the two designated slots for cups, I found crumbs/debris -- had not been removed at all. He said he'd take care of it, as I continued checking workmanship. Found dirt/dryed water spots inside the doors, around the seals, as well as little white "specs" on the hood of my car; streaks/dirt on either side of the rear hatch and glass. The next day, upon leaving for an errand, I noticed what appeared to be dried soap on the inside of the driver's door, near the hinge/body and upon checking, the passenger's door was the same. I texted Chris and advised him I was not a happy camper -- he offered to come back AFTER I more or less got "firm" with him and AFTER he became argumentative with me. I finally told him I would "chalk it up" and not call the credit card company to dispute some of the cost, and that this is the first time I paid almost $200.00 for my car to be washed/vacuumed (not even waxed). I would NOT recommend him or his...
Read moreHe was a no show and did not return three phone messages inquiring if he was running late or couldn’t make it.
So you are saying my husband was not booked? He called you earlier this week, setup the time with you and you said; you would come at 1:00 pm on Friday. You even asked what needed to be done. I heard the majority of the discussion. Why did you not return calls and the message he left for you? (He called 3 times, each time no answer and final call he left a voicemail) So when are we booked????? We can't make these things up. If you failed to put it down in your books, that's on...
Read moreMost detail companies just want to get your car done as quickly as possible. Register wants your car to be perfect! The Care Factor and customer satisfaction is where they hang their hat… I purchased a vehicle at a local dealership and was SO Happy, until the detail team killed the experience for me. Register came to the house, took 6 hours on the exterior alone. Each step, I watched the finish transform and get better & better on my black Raptor. I will ALWAYS refer family, friends, and business partners to Register...
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