SSB(Sew Stitches Boutique)Design&CreationCo — Local services in Brenham

We had an embroidered logo that we’ve used for years which always looked great. Amanda claimed she could re-do the design with a lower thread count to reduce costs while improving the look. Unfortunately, the end result was unacceptable. The logo was made smaller without our knowledge, which naturally reduced the thread count, but also made the text difficult to read and gave it a blurry appearance.

When we raised these concerns, Amanda stated there were no refunds on “custom” work. Only after we mentioned pursuing a chargeback did she agree to find a solution—but she never followed through. Since then, she has not responded to calls, emails, or texts.

We are now left with over $500 in unusable shirts. Ultimately, we had no choice but to initiate a chargeback in an attempt to recover the embroidery costs. The lack of communication, accountability, and professionalism has been extremely...

This place advertises that they can customize your own items but when this very service was requested— they were rude and dismissive. Either they weren’t interested in my business because I brought my own item in and they wanted me to buy something from them instead... or they were flat out discriminating against me because of my disability. Either way— horrible people with unethical business...

Amanda and Laurie are true professionals! I’m currently working with these ladies on a super secret embroidery job 😉 for my boss and they understand how important it is for it to be stellar. They wouldn’t have it any other way. When you go into the shop, be prepared to spend a little time browsing. They have so many cute clothes and gift items. Love...