SJR National Repair Center — Local services in Brentwood

After researching their reviews, my wife and I drove there from Clarksville to see their facility and to drop off some watches for repair. We took four down there and they were able to repair all but one which we hoped we could get repaired but it was doubtful! They are not easy to find in the building. Their location isn't obvious because they have no signage, but I understand why. We called them and the Big Kahuna himself came out to meet us and introduced us to Joseph, one of the watch repair supervisors. He examined each watch and we got claim tickets for each. Repairs took a week and the prices were very reasonable for what they did. First Class Mail from there took a day to get to Clarksville. Items were very well-packed with each watch in its own bubble wrap cocoon along with a photo of the item and the ticket describing the work needed. My old Seiko watch as all polished up and looked better than it has in years! I will use them again. Thanks for the...

I inherited my father in laws vintage Omega Constellation and he told me it fogged up all the time and it was in pretty rough shape so I never wore it and it sat in my watch box for over 20 years. Fast forward to December 2023, I was tired of my Apple Watch bossing me around and started wearing my other Rolex and Omega watches so I finally decided to get the Omega Constellation serviced. SJR had great reviews and was close by to my home so I dropped it off and in short order, they gave me a very reasonable quote to get it repaired. I picked it up today and I am thrilled with the finished product. I highly recommend these folks, don’t waste your time with any other service...

Really great experience with SJR! Needed links taken out of an expensive watch bracelet, and no local jewelry stores could do it. Reached out to SJR by email and they were very responsive - got back to me THE next day with an estimate. Sent it to them and got it back in 2 weeks. The work looks just like it came from the factory - perfect! Also very reasonably priced. Great communication, happy to answer any questions. Joe and Jessica were super nice to work with. Will definitely return for any future...