Pretty Nail Salon — Local services in Bridgeport

Terrible place , my first time doing a full set and I called two days before and when I arrived they took 30 minutes to start me. Took advantage of my kindness I should have walked out but did not because I needed my nails done . The boss acts friendly and nice and picks favorites, only her known customers get all the attention even though they came after me ?? How do you expect to get more clients when you don’t take new clients serious . Poor customer service . Two weeks later I wanted soaking to take my nails off I’m not a nail person it was just for an event I had and I called ahead as well and again they made me wait 20 minutes for an appointment I already had set for soaking ? Like seriously why is it taking so long to just remove my nails ? Or is it because you’re not getting your 80$ overcharge on me , and rather have more money from a different client ? See what I mean . Anyways if your a new client and you wanna wait half an hour or longer go ahead because like 20 people will walk in that door after you and yet they will get service first even when they didn’t even have an appointment. But I would say the nails do come out nice but the favoritism, wait time and the charge is way too much . I’m from New York and I kept my patience and temper cool but I’m not stepping into that place again. Not even New York charge that much and I’m...

I’m truly so sad to have had such a bad experience here. Several of my coworkers go here and have nothing but great things to say about it so I was so excited to finally try them myself. I made an appointment for 10am and showed up at 10am (right as they were opening) to about 10 people already inside sitting in all the seats. When one of the ladies asked me what I was getting done I let her know I had an appointment and she looked confused, talked to two other employees and then came back and told me to take a seat at one of the tables. About 15 minutes in she asked me my name and then got upset because I apparently had an appointment with a different nail tech who had been sitting there waiting for me. I apologized and let her know I wasn’t aware my appointment was with anyone specifically. How was I to know that my appointment was with someone else? They charged me $45 to file my acrylics into shape and paint with gel polish. She explained the polish would be $15 even though my nails are very short, just barely past the tip of my fingers. The day after my service I had 3 nails chip paint and since then (it’s now Thursday, I got my nails done Friday) every single nail has chipped polish. I’ll most likely not return to the salon. For the price of the service, the quality of the service, and the unorganization; I’ll take my...

I made an appointment for 12pm for eyelash extensions. I sat and waited after checking in for 45 minutes. They almost took a walk in before me If I hadn’t had spoken up... the lady I had prior said she would fix the loose eyelash extensions so no worry and to leave them on instead of removing completely before my appointment. I got a different lady today who informed me to take them off in the bathroom because a new full set would be better. OK NO PROB. 4 minutes in the bathroom and I return and they took the walk ins. So I kindly explain I’ve been waiting for an hour and was misinformed by the last employee to leave them on so how long? I get a rude response saying “I don’t know ask Tracy” idek who Tracy is. I return to the front to find this random person and she cuts me off saying “ok ok” as I’m explaining at this point that this is absolutely absurd. Never again will they get my business!...