Warren's Florist — Local services in Bridgton

I am absolutely appalled by the way that Warren treated my Dad, sister, and I when we went in today to inquire about flowers for my mother’s funeral. There was a nice guy there that helped us at first, he gave us some books to look at and asked us when the services were, which was a whole week away. After we found some things we liked, we started to show Warren what we were looking at, the first thing I showed him he rudely said, “no. I don’t do those.” So then we started showing him some other stuff, he then cuts me off and asks when the funeral was, when I told him it was one week from today, he just gave me a blank stare and after about 10 seconds, he said, “No. We don’t have time for that, this is not a good time of the year during the holidays.” He was very rude and not sympathetic at all to the fact that we just lost a loved one “during the holidays” like we can chose when someone passes away…. We just couldn’t believe the way he went about it, we would have understood a small business being too busy around the holidays, but he could have been more sympathetic and apologized for not being able to do it, instead of treating us like we could have any control over when our loved one died. He was so rude in fact, that the nice man who started with us came out into the parking lot to apologize for his behavior. He also did the same thing to my other sister when she went in later on to ask, not knowing that we had already been in. Needless to say, we will never return or recommend his...

Horrible customer service. I called from out of state to try to order a sympathy arrangement at a funeral home in Bridgton. Apparently they were very busy and chose not to answer the phone the first 4 times I called. I imagined they were helping someone in the shop or they were getting a delivery. Perhaps using the restroom or maybe they went to lunch. On my 5th call someone picked up the phone and said “you aren’t going to give up are you?” It seems they were there for each of my calls but they chose to ignore me. Fortunately I was able to connect with a florist in nearby NH who went out of their way to take my phone call, coordinate the arrangement and deliver the flowers. She made it possible for her delivery person to get the flowers to the funeral home on time and on a day when they typically would not be making deliveries. Shame on you, Warrens Florist. I would love to give...

Sorry to say this small town business is getting a bad rapport, but when it comes to decency & empathy during an already stressful time, this business owner does not have either. I went in to ask about funeral arrangements & pricing. He says “when is this for?” I said next Friday” He says “we’re too busy with Christmas things, I don’t know why anyone would choose that date!” 😳 “OK BYE!”👋🏼✌️Come to find out, my sisters & father had already been in earlier in the day & had an even more unpleasant visit. He said to them “No. We don’t have time for that, this is not a good time of the year, during the holidays.” Fine if you don’t have time, as a small business, we get it, but to say ‘this is not a good time of year’ & ‘during the holidays’ Is one of the most incentive things to say to anyone that just lost...