What an amazing company, and an amazing family. It wasn't until I met them today in person that I realized how special these people are. Talk about talented and personable people. I brought a Marantz receiver in and I paid a lot of money for it and it was not as advertised. This is the highly touted monster receiver and evidently it was a complete nightmare to work on. Everything was messed up on this receiver when I got it, things were out of balance, tape monitors didn't work, auxiliary didn't work, nothing worked as advertised, and it sounded horrible. I sent it to Morts and I just left it there after talking to them, and I knew that they were doing me a huge favor. What a surprise when I hooked it up today with a beautiful set of one owner Klipsch Forte speakers that I bought from Morts also. Talk about a beautiful combination! Just amazing, my hats off to this wonderful company and I thank you so much for bringing that receiver back to life. To say it sounds very good is an understatement, it rivals anything I have listened to before, and is just as enjoyable at low and medium volumes. But you know the monster receivers have some guts and this thing can shake the house. Thanks again, and I will be enjoying this for a long...
Read moreMort's provides a valuable service you can't easily find elsewhere. I brought in a JVC HR-S8000U (an uncommon Super VHS player from the 80s) that arrived "as-is" from eBay and was eating tapes. Mort's informed me it would be about a six week wait and a $50 deposit to diagnose the issues. Sure enough, six weeks went by, and I received a call that the drive belt, the idler wheel, and a capacitor in the power supply needed to be replaced. Mort's also offered to clean the heads, tape path, and relube everything. I okayed the repairs, a few more days went by, and then my VCR was ready for pick up.
I've watched several tapes on it now and they've all played great.
People complaining about long waits or high prices need to understand that for unusual and vintage components, Mort's is really the only game in town, and we are lucky to have them, They are transparent about their repair process, do excellent work for a reasonable price, and work on things no one else will. Beyond happy...
Read moreBrought my beloved Nakamichi 480 to Mort’s after it stopped working, recently. The evaluation took about 2 weeks and the actual repair took about a week. So, a three week turn-around all together (pretty good considering the stacks and stacks of gear they have on the racks for repair!). While they are called “Mort’s Repair” the really do offer more of a refurbishment service. They didn’t just get it running again - the deck was fully recalibrated and they even fixed little quality of life issues (like a sticky eject button). I, honestly, should have taken it in for service years ago - my tapes sound SO much better now! The deck is like brand new. That said, this level of service does come with a price. It was fairly expensive - but I’ve had this deck for years and it was totally worth it to me. Appreciate that there are still places like Mort’s around that can refurbish vintage gear like this. Highly...
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