I changed pharmacies from Wally World to Walgreens for the convenience of the drive thru even though Wally World offers a wider variety at a cheaper price. I like the ability to drive up and get the prescriptions from my car. Well that has become a thing of the past because they have days they just don't open the drive thru. The pharmacy ALWAYS has a new person WITH an attitude like that's a job requirement to be unconcerned and rude to patients fresh out the hospital. I have had the same insurance for the past 10 years...2 different companies but yet they say the insurance is not coming up for prescription coverage. I called both insurance companies and she conferenced call the cashier in the Walgreens pharmacy and she was told to call back "in the morning when the guy who knows how to run insurance is in". Why is there anybody working in the pharmacy that is not familiar with the process of charging the insurance?! Like THAT is the whole job description...you charge insurance companies for prescription drugs! I am a loyal customer to this store and it is not because it is so affordable...the prescriptions I just had to pay cash for are only $4 for a 90-day prescription at Wally World. I come here for the convenience of the drive thru and the smaller number of customers in line waiting. Wally World is...
   Read moreThe pharmacy Staff don’t have no respect for ppl time meds are never ready they have an attitude for no reason it won’t happen again ‼️‼️‼️I had to call the head office it’s a shame the way the treat ppl that comes to get there medicine I put my refill I. 24 ahead of time still didn’t get it until 3:10 while they back talking talking customs like if there wher not other customers in there!!!Its SAD “Macus”They managed it time to go you have no control over your staff or yourself pharmacy is very important I am not going to stop until something change They treat the older ppl like crap no freaking patience I had to help 3 customers understand what’s was going on with the medication and how to use the debit Machine!!!!!ITS SAD THEN IT ABOUT 12 ppl back there working but as soon as 1:30 comes for there lunch oh the are speed out in a hurry want even answers ‼️WALGREENS IN BROOKHAVEN YALL ALL NEED RE TRAINING BACK THERE ASAP‼️‼️I already called th Dm I am...
   Read moreAvoid this store. I ordered a few photo books online as Christmas gifts for same day pickup from this location. When I went to pick them up, they had not been made and I was told that they didn't have the right paper. No call, no heads up, just didn't make them. They told me they would get the paper in nearly a week later, so I waited. I called when it was supposed to be ready the second time, and it still wasn't made. After several more calls over several more days, they finally told me that their machine couldn't make the cover so I had to cancel the order, and I'm now out several Christmas gifts on Christmas Eve with no time to order them elsewhere. I don't know if this was a matter of apathy or incompetence, but my guess is that it's a little of both. I will never again...
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