Raupp Brothers Landscape Supply and Garden Center — Local services in Brownstown Charter Township

Phoned ahead of my visit to Raupp Brothers in Flat Rock and received helpful pricing, availability and delivery information for compost and 'garden mix' (soil/compost blend).

Visited site and looked/checked out the product, which looked very nice, so I ordered 5 cu yards of compost (I decided on the 'neat' compost that I would be blending with a disappointingly sandy batch of topsoil that I had recently received from a different supplier).

Pricing and delivery charges for my compost were reasonable, considering my location (approx 15 miles away), and Raupp were able to deliver that same afternoon. Most importantly, they agreed to have their driver check with me first as to the best exact place to dump the material (I chose to have it dumped on the thicker front end of my fairly new concrete driveway).

All the Raupp staff with whom I interacted (front desk, site workers, driver) were helpful, professional and efficient, and I was very happy with both the compost and the service I received.

From what I've gleaned from other reviews for this business, it seems that others have had issues relating to dumping of the material. On this occasion, I can't say whether it was down to luck or due diligence on my part, but the Raupp personnel that I spoke with were receptive and accommodating when I stated my concerns about where exactly to dump...

I would not recommend ordering mulch from here. When the driver showed up, I told him I wanted it dumped on the grass rather than the driveway because we have a large yard and I wanted it closer to where I was going to be working. He was irate about that and was complaining that he couldn’t work around the power lines in my yard. Again, we have a large yard so he had plenty of options, but he settled on dumping the entire 7 yards on top of 5 plants that I had just purchased and planted. This annoyed me for the obvious reason that perennials are not cheap and he buried $50 worth of them. But the real problem was that this mulch was SOUR. This stuff was so acidic, handling the pile would burn you to the touch. Clearly, I had just spent a couple hundred dollars on seven yards so I had no choice but to spread it and it visibly burned every plant. I was very disappointed that I spent so much money on mulch that was supposed to benefit my garden and make it look beautiful. Instead, a lot of my brand new plants died as a result of the low pH and the ones that hung on looked terrible for the rest of the growing season. The photo is one of my plants about a week after...

I don’t know how they got 4.3 ratings. If i could I would’ve gave it zero star. 3 weeks ago I saw their advertisement in the mail and decided to go and check it out, I liked what I saw and to be honest I was given a nice tour by one of their employees. After the tour went to the office to see if they can give me an estimate for my new project the lady behind the desk said the earliest appointment available is June 23rd which is three weeks from the day I was in so I took it, this past Sunday June 21th I get a call at 9:30 am waking me up the lady says and I quote “sorry we have to cancel your appointment because we are backed up for the next 3 weeks “ She didn’t even try to reschedule ummm...if you didn’t want my business why schedule me for a estimate and waisted my time for 3 weeks while I could’ve had another company come in for the job??? I am a business owner and I will never ever treat my customers that way...