My driver called and made an appointment for tint on 8/31 for ceramic tint install. When he got there on 9/25 they told him he needed to use the crystalline tint because it was dot approved. They charged him $460 for 3 windows at 90% darkness all around. He called back on 9/27 to let them know it was too light and was not blocking out the heat. They told him to come in today. He went this morning and the charged him another $310 dollars to take off and reinstall what he asked for to begin with. So $770 for 3 windows. I called and waited for the manager for 15 minutes before he picked up. I explained the situation and all he could tell me was that my driver picked the tint and it was not him or his guys fault. I tried to get him to credit me back something because I know we were over charged to begin with. He talked forever trying to get me to believe his story. I told him that I was not happy and wanted a resolution. He even said that "He could not fix stupid" when I tried resolve the issue directly with him. The manager is condescending, doesn't let you talk, rude and disrespectful. I will NEVER send business their way again and hope they enjoyed their $770 dollars they stole from this customer. This business needs to evaluate who they have as a manager. There are a lot of bad reviews that indicate this business is greedy and does not have good...
Read moreTotal Rip Off!!. I went yesterday around 5pm asking for prizes for window tint guy at the desk told me that they couldnt get more people because they only had 1 worker for the window tints. We agreed that the following day at 9am was fine. Once i got the prices for the window tints guy at the desk mentioned that it would be an extra $120 to remove previous window tints from all windows. I went home removed the window tints from all four doors and the back window had very little tint at the bottom where i could not reach anymore; cleaned the glue off from windows just very few glue smudges were left. Showed up today around 9am, same guy from previous day, dint even remembered me, told him i took off the previous window tints and mentioned the tint that was left behind and glue smudges. He calls a second gut we all go outside to take a look and the back window and second says it should be $80 but decides to call a third! guy to take a look. The third guy acted like if was a lot of work for the back window and said it should be $140!!! I complained of why they were changing prices around and mentioned the price they had given me the previous day for all 4 windows and dint know how to reply to that. I told them to nevermind and that i was going to go...
Read moreI've been going to D Tronics Brownsville since 2002 when I got my first car in high school, and they've never let me down. Most recently, I came in just 15 minutes before closing, expecting to be told to come back another day—but instead, Daniel and the team stayed nearly 90 minutes after closing to walk me through everything. They patiently answered all my questions and helped me design a sound system tailored perfectly to my car’s specs.
Their professionalism and attention to detail were top-notch. Not only did they guide me to the best audio setup, but they also installed my underglow LED lighting system with care. The entire project took about two and a half weeks, and while that might seem long to some, true quality takes time—and it was well worth the wait.
If you're thinking about modifying or upgrading your vehicle, don’t go anywhere else. D Tronics Brownsville...
Read more