Long Grove Confectionery Outlet & Chocolate Tour — Local services in Buffalo Grove

Went on a tour with adults and kids last week. It started 15 minutes late and was a long journey to drive here for all 20+ in our group. Jane was our tour guide, and she was very rude towards the adults and even yelled at 2 of the kids. Photos can not be taken inside the factory tour with the windows, but everywhere else is acceptable. The video they had was not working and when I went to take a photo in an area that was allowed, Jane asked me, which sounded more like she was accusing me of recording her. She did not have patience with the kids and seemed to get annoyed when the kids were asking questions. This is not a kids friendly place. The $5 per person tour fee was overpriced for what we got and how we were treated. I won't waste my time or...

I love that this place still does tours. The tour itself was interesting and informative, cost only $2/person and provided each participant with a chocolate sample. Parking was free and easily accessible even with a stroller. Our tour guide may just have been having a hard day, but made one of our group feel upset. Hopefully your experience will be better...

Drove 35-40 minutes away to take the tour. Every time I called to make a reservation, I received a recorded message. Decided to go anyway, but upon arriving was told there are only tours from 10am, 11am, and noon, I had arrived at 12:30pm. I told the staff that there was no mention if this on their website, and was given an excuse. Of course, I was very...